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Ana Lima
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231 Reviews
I pride myself on a high level of customer service, along with a no-pressure approach to sales. Hi, my name is Ana! I have a background in clinical psychology and higher education, so customer service and customer satisfaction are my top priority. My goal is to make the process of buying and/or selling a car as easy as possible - and I will always buy you a gift when go through this process with me! I look forward to working with you! •También hablo Español • •Também falo Português •
Read moreDealership Experience
1 yr, 9 mos
Industry Experience
1 yr, 9 mos
Languages Spoken
Portuguese
Spanish
231 Reviews
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231 Reviews of Ana Lima
May 01, 2024
Our buying a new vehicle was so easy and truly outstanding! Ana was a joy to work with! outstanding! Ana was a joy to work with! More
by WSCORN1952
Verified CustomerOther Employees Tagged: Carl Carpenter, Daniel Pipp
Helpful 
April 30, 2024
It was a great pleasure to work with Ana, Mark and Jaden on prep, sale and orientation to our new Lexus TX. Highly recommend this team. on prep, sale and orientation to our new Lexus TX. Highly recommend this team. More
by jjohn.johannessen
Other Employees Tagged: Mark Brown , Jaden Shelburn
April 29, 2024
We showed interest in a used vehicle that was NOT a Lexus. Once the deal was put together with my trade-in and cash, we thought we could just sign over the title to our trade-in, write a check, and pi Lexus. Once the deal was put together with my trade-in and cash, we thought we could just sign over the title to our trade-in, write a check, and pick up the vehicle. But, NO it took us about three hours to complete the transaction because we had to meet with the "finance" guy. He did his Selling spree regarding financing and then additional warranty coverage options.....not interested. In the middle of signing many documents, another "the boss - finance guy" came into the office and stuck his nose into our business, which we did not appreciate. The end result was that we finally left the dealership WITHOUT the jump drive containing all the documents we had just signed. Just don't understand why it takes so long to buy a car once we've agreed on the price and are ready to pay for it. Ana Lima, our salesperson, was great. She has no control over dealership policies. More
by 2daboat
Other Employees Tagged: Scottie Best, Daniel Pipp
April 29, 2024
Lexus of Sarasota exceeded all expectations and made the process easy and enjoyable. Fantastic people and so happy with the service! process easy and enjoyable. Fantastic people and so happy with the service! More
by MROMANELLI914
Other Employees Tagged: Mark Brown, Kenny Clark , Jaden
April 27, 2024
Ana Lima was great to work with. Ana is very knowledgeable on the different packages, quick to follow which features were important to me, and works efficiently. Ana is very knowledgeable on the different packages, quick to follow which features were important to me, and works efficiently. More
by sharon.hayes716
Other Employees Tagged: Daniel Petrov , Jaden Shelburne - tech - he was excellent
April 11, 2024
Ana Lima is the absolute best. Friendly, professional, knowledgeable, kind and personable. An absolute pleasure to be around. Not pushy in any way but not a push over either. What Friendly, professional, knowledgeable, kind and personable. An absolute pleasure to be around. Not pushy in any way but not a push over either. What more can a new car buyer want. Thank you so much Ana, you made what is often a very painful experience, pleasurable. And your choice of Sales Manager Shaun to help in the process was excellent and I enjoyed Kenny and Jenny too. I came back from my new car purchase because I had such a great experience and it was perfectly matched this time. Hope to see you all next time. Thanks again for helping me find my perfect new ride. More
by JillyBean
Other Employees Tagged: Shaun Mathis, Kenny Clark , Jenny (technology walk thru person)
April 09, 2024
Ana Lima ( Our Salesperson) has completed the negotiations in short time & to our satisfaction. She is very courteous,friendly,pleasant ,lovely & helpful young lady. I needed a sales paper and sh negotiations in short time & to our satisfaction. She is very courteous,friendly,pleasant ,lovely & helpful young lady. I needed a sales paper and she handed over to me in five minutes. I have had wonderful experience with her. I strongly believe that she is a great asset to this Sarasota Lexus Dealership.In my opinion, she deserves a lot more than 5 stars. I thank Ana for the service she has given me. More
by Dolatdpatel
April 05, 2024
Ana Lima: a true knowledgeable auto sales professional. Took time to answer questions, patiently explained options, differences, paperwork. We felt there was zero double talk and that we were neither patro Took time to answer questions, patiently explained options, differences, paperwork. We felt there was zero double talk and that we were neither patronized nor forced in any direction other than our chosen one. Bottom line: full marks plus a few extra ones for courtesy and customer attention. Will recommend Anna to friends looking for a positive, nuisance-free auto purchase. More
by Satisfied
Other Employees Tagged: Shaun Mathis, Jenny Bethell, Scottie Best
April 03, 2024
Ana was amazing! I would give more starts if I could. Shaun was also great to work with. The guest experience is excellent and they are extremely professional. I would give more starts if I could. Shaun was also great to work with. The guest experience is excellent and they are extremely professional. More
by G-in-SRQ
Other Employees Tagged: Shaun Mathis, Scottie Best
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