Jeffrey Cicero
Jeffrey Cicero at Prestige Toyota of Ramsey
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Jeffrey Cicero

Service Advisor

Prestige Toyota of Ramsey

1096 New Jersey 17
Ramsey, NJ 07446

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4.8
710 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

27 yrs, 9 mos

Languages Spoken

English English

4.8

710 Reviews

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710 Reviews of Jeffrey Cicero

April 18, 2024

Dealership Rating
Employee Rating

Jeffrey was extremely helpful and easy to work with during my recent service visit. He constantly keep me updated and looked saving coupons. Thank you Jeff for all your help. More

by cjzannini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Prestige Toyota of Ramsey responded

Jeffrey is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

April 03, 2024

Dealership Rating
Employee Rating

Made a same day appointment, got there, drove in, checked me right in, took the vehicle todo the services, the Service Advisor Mr. Jeffrey Cicero was really polite and explained me everything, i sat down, wa More

by Yoel Kahana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hermes Peña

Apr 03, 2024

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We really appreciate your business and your kind remarks for Jeffrey Cicero as well.

February 28, 2024

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He was very accommodating and understanding! Would recommend him to other clients. He took the time to explain things and be patient with me. More

by Storeuseonly
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was so helpful and you're pleased with everything.

February 26, 2024

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I for the first time visited this dealership to get may car serviced as I just moved into the area. I must say I was very impressed with the service given by Jeff Cicero and his staff. The video link showi More

by mike.a.dispenza
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Borer

Feb 27, 2024

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad to hear that our team was able to take care of your vehicle and you're pleased with everything.

January 03, 2024

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Easy to get an appoinment, solved the isdue reight away. Friendly associate and very helpful. More

by Mike65582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro Mejia

Jan 03, 2024

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

November 03, 2023

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Took my vehicle in for a tire rotation and periodic inspection. Worked with Jeff, a service advisor, and waited at the service facility. The process was smooth as I was informed of the progress of th More

by David_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2023

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Jeff was able to take care of your vehicle in a timely manner!

October 25, 2023

Dealership Rating
Employee Rating

The service has very nice waiting area with a great coffee machine. They also have video from mechanic showing possible issues with the car and all available options to accept or reject the proposed f More

by SIGNATOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

October 14, 2023

Dealership Rating
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Jeff is total pleasure to work with. Curious, knowledgeable and helpful. Visited for a defective seatbelt buckle, he ordered the part, called me for an appointment and was all done withi More

by wael0101
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 15, 2023

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Jeff was so helpful and we hope to see you again!

August 29, 2023

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Employee Rating

Mr Cicero was very polite and respectful towards me. I would go back there again. More

by MARIA Ari
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 29, 2023

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Mr Cicero provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

August 25, 2023

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had 11am appointment upon arrival I was told wait time is 3 hours. Not happy More

by Maryellenw79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Eagle

Aug 28, 2023

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

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