Javier Urmeneta

Very good. He did very nice job I am Very happy. Prestige Toyota have.g He did very nice job I am Very happy. Prestige Toyota have.g More

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With my go-to mechanic unable to resolve a six-week check engine light issue, I returned to Prestige. Over the next four weeks, they diagnosed a leaky valve condition necessitating a cylinder head (and relat engine light issue, I returned to Prestige. Over the next four weeks, they diagnosed a leaky valve condition necessitating a cylinder head (and related parts) replacement for my fifth Avalon. Negatives: four weeks w/o a car and no loaner offered. Positives: Uber rides from and to the dealership; several updates from service manager Javier (though he was critical of my showing up at the service center to retrieve something from my car); the good quality of the repair work and that that it was fully covered by the 100,000 mile warranty. More

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The service has very nice waiting area with a great coffee machine. They also have video from mechanic showing possible issues with the car and all available options to accept or reject the proposed f coffee machine. They also have video from mechanic showing possible issues with the car and all available options to accept or reject the proposed fixes More

by SIGNATOVICH Verified Customer Verified Customer

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