Jeffrey Cicero | Page 2

had 11am appointment upon arrival I was told wait time is 3 hours. Not happy 3 hours. Not happy More

by Maryellenw79 Verified Customer Verified Customer

Helpful 0

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Wayne was very nice the service was quick and valet was awesome 10/10 experience something else was wrong with my car and they expressed the problem right away awesome 10/10 experience something else was wrong with my car and they expressed the problem right away More

by tirhah7113 Verified Customer Verified Customer

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OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK More

by bgen69 Verified Customer Verified Customer

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The people are very helpful. The work done on my car was good. The physical location is quite comfortable. The work done on my car was good. The physical location is quite comfortable. More

by Lyle Frank Verified Customer Verified Customer

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Excellent service. Nice place and friendly people .my next car I will buy there for the good service Nice place and friendly people .my next car I will buy there for the good service More

by Juan sanchez Verified Customer Verified Customer

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Mr Cicero did a great job recommending and explaining the work and time necessary to complete it. work and time necessary to complete it. More

by Accord Verified Customer Verified Customer

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I brought my 2017 Tacoma in to have clutch assessed for wear as I am giving it to my daughter. Technician looked at bottom of transmission on lift and suggested replacing clutch , pressure plate, and flywh wear as I am giving it to my daughter. Technician looked at bottom of transmission on lift and suggested replacing clutch , pressure plate, and flywheel (all unseen). He also looked over entire car for things they could “fix or replace”. Then quoted me over $9,000.00 for clutch assembly (new parts for top of line heavy duty upgrade including flywheel, plate, disk, plus bearings, seals hydraulic line is less than $1000). A clutch replacement (I’ve done half a dozen in my life in my driveway before I became disabled) takes 2-4 hours. So that’s 2 to 4 thousand an hour Prestige was going to charge me! Plus they offered to fix all the stuff they apparently spent the time they said they’d spend assessing my clutch disk ( $200) for another 2500. This place is a rip off preying upon people who don’t know better. Avoid like the plague. More

by Borenm Verified Customer Verified Customer

Helpful 4

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It was a fast service and I was kept in the know about all work that my car needed. all work that my car needed. More

by rtedeschi2 Verified Customer Verified Customer

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Jeff was very through with explaining and also followed up to make the appointment for the parts that needed to be replaced and also checked to see the warranty because the part was replaced a year before. up to make the appointment for the parts that needed to be replaced and also checked to see the warranty because the part was replaced a year before. More

by roero18 Verified Customer Verified Customer

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The people there were nice and friendly and helpful. The person that I made the appointment with, who I am not sure if he is part of the dealership or a subcontractor, gave me incorrect information. The person that I made the appointment with, who I am not sure if he is part of the dealership or a subcontractor, gave me incorrect information. More

by DSX Verified Customer Verified Customer

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