Jeff Martin

I love this dealership! I am serious! 6 years ago I bought my first Volvo, and bought it from Suburban Volvo. I loved the car! I also very much appreciated Suburban’s Service Dept. They a 6 years ago I bought my first Volvo, and bought it from Suburban Volvo. I loved the car! I also very much appreciated Suburban’s Service Dept. They at all times treated me with the greatest respect courtesy, honesty, & competence.. there was something else too. Which was very important to me: There were several times when the service staff found ways to accommodate me, like spontaneous scheduling. For Example, if a warning light went on, or when I had a problem of any kind with the car.( thankfully not very often!) they always found a way to promptly fit me into their repair schedule. Over six years time, The Service staff won my loyalty to Suburban Bolvo. Because of such kindness from the service staff, I returned to Suburban Volvo a couple of weeks ago to purchase a new Volvo. I was lucky to have Kelly Ashton as my Saleswoman. She was very knowledgeable about all the cars, and readily answered all of my questions. In fact, she thoughtfully teamed me up for the car that best matched me. I really appreciated that! I selected a wonderful Volvo C60, & love it. Kelly made me a forever standing offfer that she would always in the future do her best to be available for me to help me understand the futuristic gadgetry of the car. Two weeks later. I took her up on her tutoring offer, and she did help me to better understand the car and it’s gadgets. I recommend Kelly Ashton to anybody who is considering a Volvo. She is great! And, you can trust her to watch out for your best interests! I want to again mention the Service Dept. Over the years, I have been to plenty of service departments regarding various types of cars. To me, none of them match up to the enthusiastic and competent service you will receive from the Service staff at Suburban Volvo. As I said earlier, it is the reason why I re as I said earlier, those guys are the reason I returned to buy another Volvo from Suburban Volvo! I have given Kelly Ashton and the service guys permission to give you my telephone number if you would ever like to discuss my Volvo and or my affection and respect for Suburban Volvo. Arthur Greenstone More

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I do not trust this dealership! Every scheduled maintenance I've done at this dealership things on the maintenance list have not been completed. I had them tell me I need new tires 1 Every scheduled maintenance I've done at this dealership things on the maintenance list have not been completed. I had them tell me I need new tires 10000 miles later they say the tires are good. When they are done "servicing" the car it comes back with grease all over my cream-colored steering wheel and they even got grease on my head liner. I do not trust then at all! Sense this is the only Volvo dealership near me, I will not be buying another Volvo. More

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Great Experience Buying our CX60 Volvo! My husband and I had a great experience when we purchased our CX60 Volvo from Suburban Volvo. Our salesperson, Tiffany Pope, is both knowledgeable and My husband and I had a great experience when we purchased our CX60 Volvo from Suburban Volvo. Our salesperson, Tiffany Pope, is both knowledgeable and helpful. After the purchase, she patiently spent several sessions with me - demonstrating the car's new features. She and the rest of the staff have been welcoming and accommodating whenever we visit. I recommend Tiffany and the staff to anyone interested in buying a new car. More

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