Jonathan Smith

This dealer did not follow through on promises made to me that should have been easy to handle. One of their salespeople made a mistake that has cost me dearly in time, money, and frustration. They lost what that should have been easy to handle. One of their salespeople made a mistake that has cost me dearly in time, money, and frustration. They lost what would have been a lifelong relationship with me and my family. Go to LaFontaine if you want a Volvo - it’s worth the drive. However, I’d suggest staying away from any dealings with Volvo - there are many other options out there. Don’t get sucked into a nightmare by Suburban or by Volvo corporate! More

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First, Jon does not give you the hard sell which we really appreciated. He was friendly, responsive, and extremely knowledgeable about the vehicles. We had an amazing overall shopping experience with J really appreciated. He was friendly, responsive, and extremely knowledgeable about the vehicles. We had an amazing overall shopping experience with Jon. There were other dealerships that were vying for our business, but we felt strongly about going with Jon and Suburban Volvo. We highly recommend him. More

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Jonathan Smith was very helpful. He is straightforward, very approachable, and not pushy. Great and fast with paperwork helping me setting up insurance and stuff real quick. I would definitely recommend hi very approachable, and not pushy. Great and fast with paperwork helping me setting up insurance and stuff real quick. I would definitely recommend him if one of my friends want to buy a car. Even I changed several times to my appointment coz my schedule, He is still very professional about the job. Michael Koan also helped a lot including shooting a video of the car for me that convince me to get there in person from 50 miles away and make the deal. The car was cleaned and maintained right before handing over to me. More

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Jon was very helpful, very approachable, and not pushy. He was the best sales guy I encountered while car hunting. Would recommend! He was the best sales guy I encountered while car hunting. Would recommend! More

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Johnatan is great guy. Profesional and very cooperate. Willing to help to make best dill for customer. Willing to help to make best dill for customer. More

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Wanted to to buy a 2021 xc 60 that was in Suburban Volvo fleet,got an estimate for my vehicle from the sales guy Jon Smith for a trade in. Ater driving their vehicle Jon Smith told me the vehicle would b fleet,got an estimate for my vehicle from the sales guy Jon Smith for a trade in. Ater driving their vehicle Jon Smith told me the vehicle would be up for sale in a month and half,vehicle had 3000 miles yet the dealership was still selling the vehicle as a new vehicle and it was priced as a new vehicle More

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Jon really understands the Volvo product line. He matched us up with the XC60 and did a lot of work to find the right vehicle available at the moment. He was very friendly and made the purchase an e matched us up with the XC60 and did a lot of work to find the right vehicle available at the moment. He was very friendly and made the purchase an enjoyable experience. Thanks, Jon! More

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Jonathan was great, professionalism seems to be core value to this dealership We didn’t not buy expensive car however you count never tell by customer service that was received. Vehicle was clean value to this dealership We didn’t not buy expensive car however you count never tell by customer service that was received. Vehicle was cleaned, filled with gas fantastic touch. More

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Jon, Rob, and Mike were awesome. They were all very friendly and attentive. They also genuinely seemed like they were doing all they could to ensure I got the best deal possible, and within my budget. friendly and attentive. They also genuinely seemed like they were doing all they could to ensure I got the best deal possible, and within my budget. Jon was very responsive to texts, emails, and calls, even after I took delivery. Mike made the dreaded finance meeting quick and painless. No pushy sales pitch on service contracts or warranties. I will also say that the facilities seemed very clean, and the staff appeared to be following Covid safety measures. I have had my new V60 for about a week and couldn't be happier so far! Proud to say I am a member of the Vovlo family More

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friendly and professional service We worked with Jonathan Smith at Suburban Volvo. He was extremely personable, pleasant and patient, which I greatly appreciate, since my technical s We worked with Jonathan Smith at Suburban Volvo. He was extremely personable, pleasant and patient, which I greatly appreciate, since my technical skills are less than optimal. We also worked with Mike Heater who was pleasant and efficient in dealing with the paperwork that always goes along with leasing an automobile. More

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