Jeff Ledesma | Page 3

I wanted to take a minute to review my experience working with Riata Ford on the purchase of my 2023 F150 Lightning Lariat ER truck. I started this process with an internet inquiry, and was quickly contac with Riata Ford on the purchase of my 2023 F150 Lightning Lariat ER truck. I started this process with an internet inquiry, and was quickly contacted by Edgar Cruz who became my salesman. I explained exactly what I was looking for and he stated he had that in stock. I made an appointment a couple of days later and met with him at the dealership. After a short test drive I was sold on the truck. Edgar was great with answering my truck related questions. I was trading in two vehicles and the trade values were the make it or break it aspect of this deal for me. Enter Mr. Mike Jones the sales manager. Mike was not your “typical” showroom sales manager. He was very personable and went to work on my deal. Mike offered me exactly what I needed for my trades and although I came to the dealership with great financing in hand. He personally contacted Ford Credit by phone and was able to secure a better financing rate for me than I came in with. There did end up being a small glitch in my paperwork that was discovered a couple weeks after purchasing the deal and again Mike Jones went above and beyond my expectations in making the situation right to ensure my overall satisfaction as his customer. This overall purchase experience, time at the dealership attention to my satisfaction was the best I have ever had. From test drive to drive away was about 2.5 hours. Do yourself a favor and visit these folks at Riata Ford in Manor Texas for your next vehicle purchase and you won’t be disappointed. This dealership has perfected the car buying experience. They have a new loyal customer with me and my family. Thank you Mike, Edgar and the team at Riata Ford for a GREAT buying experience! More

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Super friendly, extra helpful. Will is especially knowledgeable and on top of things and knew about many of the obscure issues that come with purchasing an EV. Will is especially knowledgeable and on top of things and knew about many of the obscure issues that come with purchasing an EV. More

by JEFF@GATLIN.COM Verified Customer Verified Customer

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Great guy, good service, quick response, always helpful, consistent communication, knowledgeable, makes the process easy consistent communication, knowledgeable, makes the process easy More

by ALVINOJOSEPH13 Verified Customer Verified Customer

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Brianna and Jeff Ledesma made the entire experience painless and enjoyable. I had a terrible experience at another dealership the day prior and appreciated the transparency they offered. Brianna follow painless and enjoyable. I had a terrible experience at another dealership the day prior and appreciated the transparency they offered. Brianna followed me to my friend's house with my car since I had no one to go with me on the day of my purchase. I now have a beautiful red Ford Edge! Thank you. I will be referring others to Riata Ford. More

by upearlyv Verified Customer Verified Customer

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Our appointment to finalize the purchase of our Ford T-250 was a pleasant experience. From the greeting at the door to final signature on the dotted line. Not our first visit and experience with Riata T-250 was a pleasant experience. From the greeting at the door to final signature on the dotted line. Not our first visit and experience with Riata Ford and we look forward to continued professional service with the Riata Ford Team More

by MFRANKLIN_530 Verified Customer Verified Customer

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It was a true pleasure to work with Briana, Jeff and Henry. Not pushy and understood exactly what I wanted. Henry. Not pushy and understood exactly what I wanted. More

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I think it's always a pretty stressful experience when purchasing a new vehicle because you never know if something will go wrong. You place a lot of trust in the hands of other people and hope that they purchasing a new vehicle because you never know if something will go wrong. You place a lot of trust in the hands of other people and hope that they take care of you. I traded in my Tacoma that I purchased brand new for a used Explorer and I couldn't be happier that I did. From the moment I walked on the lot, the members of Riata took great care of me. There were some hiccups along the way and a few fixes that needed to take place, but they all stepped up and did an amazing job. It was a very stressful time for me and everyone here has been so kind and helpful. I wanted to say a special thank you to Michael, Nick, Jeff, Randall, Jay, Kelsey, Aaron, and the rest of the service techs. There has been added pressure with getting everything ready for the holidays and driving to visit family, and you all have ensured that this will be a successful trip and a satisfying purchase. Thank you again, from the bottom of my heart. More

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Very welcoming. Gives family vibes and the associate's are very passionate about helping you Gives family vibes and the associate's are very passionate about helping you More

by LAJUANDA_POLK_2010 Verified Customer Verified Customer

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Absolute best experience! This is my second vehicle I’ve purchased from them and they have been phenomenal. Very friendly and very informative. I will always purchase my truck This is my second vehicle I’ve purchased from them and they have been phenomenal. Very friendly and very informative. I will always purchase my trucks from Riata! More

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Ordered my 2023 Ford Maverick from this dealership. The order didn't get built until model year 2024, but the buying experience at Riata Ford was still very smooth. We worked with Ajay and Jeff, both w The order didn't get built until model year 2024, but the buying experience at Riata Ford was still very smooth. We worked with Ajay and Jeff, both were very knowledgeable and walked us through the process. Even the front door staff were very helpful. What I liked the most was that there were no hidden costs on the price of the truck and besides one small pitch about an extended warranty, we weren't pressured to purchase any additional services. Everyone was professional and efficient. If I ever purchase another Ford vehicle, I'll be returning to Riata Ford in Manor. More

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