Mike Jones

We had a great experience with the team at Riata Ford. I've purchased vehicles at two other Ford dealerships in the Austin area, and this place I would come back to! Very pleased with Edgar and Mike! I've purchased vehicles at two other Ford dealerships in the Austin area, and this place I would come back to! Very pleased with Edgar and Mike! More

by CASSIDY Verified Customer Verified Customer

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Mr Jones Worked with me on the problem F150 I had when other dealer did not. other dealer did not. More

by RWENGEL0417 Verified Customer Verified Customer

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Leadership sales team needs customer service training. Junior Sales team is Micro managed. Typical sales Manager, let me walk out, then had junior sales rep call me. Ended up with a Lemon Junior Sales team is Micro managed. Typical sales Manager, let me walk out, then had junior sales rep call me. Ended up with a Lemon More

by TILO7243 Verified Customer Verified Customer

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Everything was great all Done when got there Edgar did great showing me features great great showing me features great More

by MICHAELSGRANGER65 Verified Customer Verified Customer

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everyone was so helpful and courteous , made the process so easy. will recommend this dealership to friends and family. so easy. will recommend this dealership to friends and family. More

by KATHY44 Verified Customer Verified Customer

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The personal at Riata Ford were very professional and accommodating to my situation. Will recommend. accommodating to my situation. Will recommend. More

by NICHOLASECLEM Verified Customer Verified Customer

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Amazing customer service! Very helpful and such a wonderful experience. Will definitely tell my relatives about this dealership! Very helpful and such a wonderful experience. Will definitely tell my relatives about this dealership! More

by VIVIARZATE05 Verified Customer Verified Customer

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I had a wonderful service with Kay, Michael Jackson and Mike Jones. They pulled this deal together and approved me through Ford Finance. They offer the best rate and also great incentives! if you’re lookin Mike Jones. They pulled this deal together and approved me through Ford Finance. They offer the best rate and also great incentives! if you’re looking for and F-150, do not hesitate to check out the website and get your pre-approval in advance! Great service, great people and then best rate in Texas! More

by KHADIJA.IFILL Verified Customer Verified Customer

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Amazing service. I was in a unfortunate circumstance that the associates at Riata helped me out of. I was in a unfortunate circumstance that the associates at Riata helped me out of. More

by NICHOLASECLEM Verified Customer Verified Customer

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I didn’t really deal with Henry, mostly Austin (Duke), Jason, and Mike Jones. Duke was nice and sympathetic, but ultimately my 1 star rating is on Jason and Mike Jones. I purchased a Mach e and had issue Jason, and Mike Jones. Duke was nice and sympathetic, but ultimately my 1 star rating is on Jason and Mike Jones. I purchased a Mach e and had issues with it making wind noise right away. I brought it in to take advantage of the 7 day exchange policy but was asked to give them an opportunity to fix it. I didn’t want to, but Jason insisted. Jason promised no less than 4 times I could swap the car out if they didn’t fix it. I get my vehicle back 4 days later and the noise issue is worse. I go back to swap out the vehicle, wait 4 hours in the lobby, to get Mike Jones telling me because it’s an EV (that doesn’t qualify for the credit, what I signed says because of the credit they don’t exchange EV) he wouldn’t take it back. I could trade it in! Take a 12k loss and have him sell me another car. Mike said “you only live once” but I don’t want to die broke due to your lying sales people. I will never do business with Riata ever again and will encourage no one else to. The shop manager has been very nice considering, but I am still waiting on parts to repair the issue. I am beyond disappointed with my experience here and this will absolutely be my last experience with a lief Johnson dealership and ford altogether. More

by JSHEPTXGAMING Verified Customer Verified Customer

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