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47 Reviews of Edgar Cruz
May 18, 2024
It was a great experience and I received great service. I really appreciated the follow up service to get me a second key. I really appreciated the follow up service to get me a second key. More
by wrightcm1978
Verified CustomerOther Employees Tagged: Oscar Pulido
Helpful 
May 18, 2024
Customer service was great throughout. Initially went in for work on one vehicle, and walked out with another. Everyone I interacted with was friendly, smiling, and helpful. Even those tha Initially went in for work on one vehicle, and walked out with another. Everyone I interacted with was friendly, smiling, and helpful. Even those that weren't assisting me. From service to sales it was about as good a visit as I could've hoped for. More
by RIGOSEGURA
May 14, 2024
Edgar was great he was an excellent source of information and did a great job addressing my many questions around buying my Lightning. He was prompt to follow up with me on the followup after my vehicle pur and did a great job addressing my many questions around buying my Lightning. He was prompt to follow up with me on the followup after my vehicle purchase. I highly recommend Riata and especially Edgar as a great option for buying your next car. More
by DDURDA2003
May 04, 2024
We had a great experience with the team at Riata Ford. I've purchased vehicles at two other Ford dealerships in the Austin area, and this place I would come back to! Very pleased with Edgar and Mike! I've purchased vehicles at two other Ford dealerships in the Austin area, and this place I would come back to! Very pleased with Edgar and Mike! More
by CASSIDY
Other Employees Tagged: Mike Jones
May 04, 2024
Edgar was not pushy, was professional and most of all he worked hard to make sure the communication was the best it could be. worked hard to make sure the communication was the best it could be. More
by JSNRINK
Other Employees Tagged: Jeff Ledesma
April 28, 2024
It was a reasonably quick process and the people were very nice. I got a fair price on my new(ish) vehicle and for my trade-in. Would definitely recommend. very nice. I got a fair price on my new(ish) vehicle and for my trade-in. Would definitely recommend. More
by wrightcm1978
Other Employees Tagged: Nick Avila
April 02, 2024
Everything was great all Done when got there Edgar did great showing me features great great showing me features great More
by MICHAELSGRANGER65
Other Employees Tagged: Mike Jones
February 28, 2024
Excellent experience! You all made buying the Maverick super easy and convenient. Such a nice crew of people working there! You all made buying the Maverick super easy and convenient. Such a nice crew of people working there! More
by EJRATL
Other Employees Tagged: Michael Jackson, Henry Smith
January 24, 2024
I wanted to take a minute to review my experience working with Riata Ford on the purchase of my 2023 F150 Lightning Lariat ER truck. I started this process with an internet inquiry, and was quickly contac with Riata Ford on the purchase of my 2023 F150 Lightning Lariat ER truck. I started this process with an internet inquiry, and was quickly contacted by Edgar Cruz who became my salesman. I explained exactly what I was looking for and he stated he had that in stock. I made an appointment a couple of days later and met with him at the dealership. After a short test drive I was sold on the truck. Edgar was great with answering my truck related questions. I was trading in two vehicles and the trade values were the make it or break it aspect of this deal for me. Enter Mr. Mike Jones the sales manager. Mike was not your “typical” showroom sales manager. He was very personable and went to work on my deal. Mike offered me exactly what I needed for my trades and although I came to the dealership with great financing in hand. He personally contacted Ford Credit by phone and was able to secure a better financing rate for me than I came in with. There did end up being a small glitch in my paperwork that was discovered a couple weeks after purchasing the deal and again Mike Jones went above and beyond my expectations in making the situation right to ensure my overall satisfaction as his customer. This overall purchase experience, time at the dealership attention to my satisfaction was the best I have ever had. From test drive to drive away was about 2.5 hours. Do yourself a favor and visit these folks at Riata Ford in Manor Texas for your next vehicle purchase and you won’t be disappointed. This dealership has perfected the car buying experience. They have a new loyal customer with me and my family. Thank you Mike, Edgar and the team at Riata Ford for a GREAT buying experience! More
by M. Cline
Other Employees Tagged: Jeff Ledesma, Mike Jones
