Jeff Grundy | Page 10

Easy to schedule an appointment Completed on time Communicated well Very good experience Recommend highly time Communicated well Very good experience Recommend highly More

by Dubinski.md Verified Customer Verified Customer

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Service dept. called and said vehicular ready, but forgot to do my oil change, waited almost 2 hours, but did not charge me for the oil change. called and said vehicular ready, but forgot to do my oil change, waited almost 2 hours, but did not charge me for the oil change. More

by MBTAYLORVA Verified Customer Verified Customer

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Service personnel are helpful and take time to understand customer concerns to resolve issues to satisfaction. customer concerns to resolve issues to satisfaction. More

by bob.burner49 Verified Customer Verified Customer

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Upsetting. I felt underserved and under valued as a loyal Ford customer and advocate for ford products. It has always been my experience that like the ford f150 I felt underserved and under valued as a loyal Ford customer and advocate for ford products. It has always been my experience that like the ford f150's and mustangs that I have owned over the years, I could count on the dependability and confidence that ford exemplified. Not the case this time. Instead I felt an aire of assumed ignorance, with little explanation or reverence and respect that unfortunately conveyed disrespect to not only myself as a consumer but other Ford colleagues and their competencies. Simply put, profit over principal. More

by joshua.j.moore88@gmail.com Verified Customer Verified Customer

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the people were very professional in handling the reason i went to cape fear ford. i went to cape fear ford. More

by WILLIAMTERRY813 Verified Customer Verified Customer

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