Jeff Dial
Jeff Dial at Big Star Cadillac
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Jeff Dial | Page 3

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
170 Reviews
4.8

170 Reviews

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170 Reviews of Jeff Dial

February 02, 2024

Dealership Rating
Employee Rating

Ansley is literally one of the best advisors out here. Makes sure my vehicle is done correctly and out on time. More

by rebejones303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 31, 2024

Dealership Rating
Employee Rating

JEFF! ! You are TRULY a blessing to me 💜💜😇!!! I no longer have ANY doubt, as you are GENUINELY my 'Security Blanket' making sure I'm SAFE ON THE ROAD 👑 More

by Mz_Val_Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 26, 2024

Dealership Rating
Employee Rating

It was great service from my arrival to departure; they got me in and out very quickly! Very courteous. More

by dmboykins42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 13, 2024

Dealership Rating
Employee Rating

I’m always taken care of when I come in all my services. I’ll continue coming back for all services. More

by asdaniel50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karah Gonzales

Jan 15, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 04, 2024

Dealership Rating
Employee Rating

Ainsley is truly an amazing advisor. Couldn’t be more grateful to lease with Big Star Cadillac. I’m always in and out!!! The coffee is also really good 😊 More

by rebejones303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 01, 2024

Dealership Rating
Employee Rating

Jeff does a good job helping me My car is running great I like that More

by KENNETHSHERMAN0002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 30, 2023

Dealership Rating
Employee Rating

Jeff dial went out of his way to help us when we had a sudden problem and had to go to the dealership. We had our dogs with us and he assured us they would not be a problem. Jeff kept us aware of the prog More

by KAYRENMINGUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 10, 2023

Dealership Rating
Employee Rating

Customer satisfaction is first and foremost the number one concern. The customer service is the main concern. More

by YHTHOMAS2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran

Dec 11, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 05, 2023

Dealership Rating
Employee Rating

Service Rep was very courteous and respectful. Very knowledgeable and helpful with me when I come by as well. Very exceptional service!!! More

by MICHAELTT2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 01, 2023

Dealership Rating
Employee Rating

Always a good and pleasant experience. Customer service and the service. I really wish their were rentals available at short term service appointments. More

by SMMEADOWS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Dec 04, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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