Jeff Cullingford | Page 2

Our sales rep was cordial. However, whether a honest mistake or purposeful a couple of unintended add-on items were on the draft final price. The rep recognized the error and However, whether a honest mistake or purposeful a couple of unintended add-on items were on the draft final price. The rep recognized the error and changed it. It was an all cash deal and nonetheless had to listen to the various additional warranty items that should be needed with a Lexus. Our second purchase from this dealership and the outboard review of the car's options could have been more thorough. All said, the dealership does recognize that customer satisfaction is important. More

by gjallans Verified Customer Verified Customer

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I had a wonderful car buying experience at Northside Lexus. Everyone was nice, friendly and very patient. They went into great detail during each phase of the purchase so I fully understood everything. Lexus. Everyone was nice, friendly and very patient. They went into great detail during each phase of the purchase so I fully understood everything. Never tried to sneak in any other kind of costs, and simply made the experience easy. More

by joellenicole02 Verified Customer Verified Customer

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Showed me everything that I asked to look and and more. Multiple test drives without a complaint. Finance and signing went super fast, less than 30 minutes in and out. Multiple test drives without a complaint. Finance and signing went super fast, less than 30 minutes in and out. More

by kevin.reed1987 Verified Customer Verified Customer

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Northside Lexus is first class all around. Great experience with Nick, Jeff, Hunter and the whole team. Thank you Great experience with Nick, Jeff, Hunter and the whole team. Thank you More

by h farnsworth Verified Customer Verified Customer

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We were met immediately upon entering the dealership. We said we were looking for John and he appeared quickly. He indicated that he had an appointment but would get his brother Nathan to help. Both w We said we were looking for John and he appeared quickly. He indicated that he had an appointment but would get his brother Nathan to help. Both were friendly, courteous and helpful. We quickly found a car we liked. He helped us with the military discount and walked us through the new technology in the car. Jeff (?, the finance guy) gave quick unbiased explanations for the various financing and warranty options. All in all a very positive experience. We are previous Lexus owners so were not surprised but were pleased it was still part of the brand. More

by junk69 Verified Customer Verified Customer

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All staff, salespersons, and interactions were helpful and smooth from start to finish. Very professional and knowledgeable. and smooth from start to finish. Very professional and knowledgeable. More

by ehendricker Verified Customer Verified Customer

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Overall I was pleased with my experience. I was treated with courtesy my questions and concerns were addressed in a reasonable amount of time. I was treated with courtesy my questions and concerns were addressed in a reasonable amount of time. More

by ross.jim Verified Customer Verified Customer

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Really pleasant experience here. It was my first time buying a car and everyone involved made it very easy and clear to me. It was my first time buying a car and everyone involved made it very easy and clear to me. More

by samanthasimank Verified Customer Verified Customer

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Hands down the best customer service from sales, finance and service. I’m a 20 year customer and wouldn’t go anywhere else thanks to Nick! and service. I’m a 20 year customer and wouldn’t go anywhere else thanks to Nick! More

by asher7502 Verified Customer Verified Customer

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We’ve been customers of NSL for years. We came in a few days ago basically searching for information, and Josh Keough steered us in the right direction and helped us make informed decision We came in a few days ago basically searching for information, and Josh Keough steered us in the right direction and helped us make informed decisions. Everybody there is patient, knowledgeable and it’s always a pleasure stopping by. More

by rkpbassman Verified Customer Verified Customer

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