Jay Prakash | Page 2

3RD CAR FROM HERE LOVE IT I JUST WANT TO SAY THANK YOU TO JAY PARKASH, NANGI AND JOE FOR TREATING ME WITH HIGH LEVEL OF STANDARDS OF CUSTOMER SERVICE. JAY KNEW WHAT I WANTED FR I JUST WANT TO SAY THANK YOU TO JAY PARKASH, NANGI AND JOE FOR TREATING ME WITH HIGH LEVEL OF STANDARDS OF CUSTOMER SERVICE. JAY KNEW WHAT I WANTED FROM THE START, I DIDN'T HAVE TO NEGOTIATE PRICE, JAY KNEW WHERE MY PRICE WAS AT. HAD ME AT A BLOW OUT PRICE WAY BELOW INVOICE. HE HAD BLOWN OUT THE COMPETITION FROM ALL OF SOUTHERN CALIFORNIA. I LOVE MY 2014 JEEP GRAND CHEROKEE LIMITED DIESEL 4X4. More

Helpful 0

Report | Print

Great car shopping experience It was so fast and easy I would recommend. That you go in and ask for jay he was so nice I loved my experience at Elk Grove dodge. It was so fast and easy I would recommend. That you go in and ask for jay he was so nice I loved my experience at Elk Grove dodge. More

Helpful 0

Report | Print

Service Department I purchased a 2013 Ram from EG and was very happy with dealing with Jay. I have had some issues with my truck having a vibration which I have had into I purchased a 2013 Ram from EG and was very happy with dealing with Jay. I have had some issues with my truck having a vibration which I have had into the dealer four times with no results fixing the problem. I have dealt with Kevin in service twice only to be treated like I was bothering him each time. Today,I picked up my truck after dropping it off four days ago for no air conditioning, same vibration,and nothing was fixed. Parts were ordered for the air conditioning and I was told they would be in next week. I asked why these parts couldn't be shipped overnight or two day air, they replied they couldn't do this. It has been near 100 degrees this week. I was also told they would send the truck over to a tire shop to have them tires balanced with a special machine, only to be told today to come pick my truck up as the tire shop's machine was broke. I guess this is the only machine in California because there was no attempt to take it elsewhere. I picked up the truck but took the time to tell Kevin he was the worst service writer I have ever dealt with as I had to call several times this week to get status on my truck. Very disappointed and would not recommend this service department due to the attitude and the way customers are treated. More

Helpful 1

Report | Print

This is the second time I've bought a vehicle from this dealership and from Jay Prakash. He took very good care of me and was very attentive to my young child which I really appreciated. I loved my ex this dealership and from Jay Prakash. He took very good care of me and was very attentive to my young child which I really appreciated. I loved my experience and recommend seeing Jay if you want to buy a vehicle. He's very friendly, knows his product and listened to what I needed. More

Helpful 0

Report | Print

After visiting several dealers for a Dodge Charger I ended up at Elk Grove Dodge where I met a smiling bald salesman named Jay Prakash , I was in search of a used Dodge charger , After talking to this ended up at Elk Grove Dodge where I met a smiling bald salesman named Jay Prakash , I was in search of a used Dodge charger , After talking to this kind gentleman I walked away with a brand new Charger , Very friendly , kind , Professional , and great attitude , I will most definitely return to Elk Grove Dodge for future business because of Jay , Thank you very much !!!! More

Helpful 1

Report | Print

Jay made purchasing a vehicle a wonderful experience. He was incredibly helpful, organized and informative. I would highly recommend this dealership when purchasing your next vehicle. was incredibly helpful, organized and informative. I would highly recommend this dealership when purchasing your next vehicle. More

Helpful 0

Report | Print

Jay was very friendly and helpful even know the car I was looking for was not on the light at the present time he kept searching looking for was not on the light at the present time he kept searching More

Helpful 0

Report | Print

Cory Long was my initial contact with the dealership, providing information on an out of state purchase process. Cory was not available and got me in touch with Jay Prakash who I then completed a sale wi providing information on an out of state purchase process. Cory was not available and got me in touch with Jay Prakash who I then completed a sale with. I also had phone contact with Inez Knoz coordinating receiving the necessary documents and Mar White from finance. Absolutely fantastic dealership. All of the employees are professional which made for a great sales experience. More

Helpful 0

Report | Print

My husband and stopped in and we were not planning on actually purchasing a vehicle that evening. I like to do some reseach and weigh everything and then make the purchase in the morning when I am fresh actually purchasing a vehicle that evening. I like to do some reseach and weigh everything and then make the purchase in the morning when I am fresh and no longer cranky from looking at cars all day. Mike was very helpful in listening to what we were looking for and gave us some suggestions. I drove 1 new car and 1 used car. The used car was "the one" . It was tough not sticking to my guns of sleeping on it so there is no remorse the next day. But Day 1 of the new car and I am thrilled. Everyone worked as a team from showing vehicles to the final signature. They managed a good rate on a purchase I super happy with. I appreciated the attentivness of Mike to the straight forward professionalism of Shak and the expediency of Charles in financing. Thanks, I will not only be recommending you but go there again if the need arises. If the service department is anywhere near as good as the sales team we will being seeing each other for years to come. Katherine Morrow More

Helpful 0

Report | Print

Jay called me right away after I inquired about purchasing a car. He was very professional and attentive to all my concerns regarding price, payment, and needs when presenting me with options. I purchasing a car. He was very professional and attentive to all my concerns regarding price, payment, and needs when presenting me with options. I have bought many cars and, by far, this was the best experience I ever had. I love my car and have confidence in my purchase! Great price, great car, and great help finding it, that is all I could ever ask for! I was more than impressed with him and plan on buying from him the next time I have a need for another car. More

Helpful 1

Report | Print