Jared Diveley

Lakeland VW had great customer service not sure why now it seem less detailed and disconnected from the customer care it seem less detailed and disconnected from the customer care More

by horaceeads Verified Customer Verified Customer

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Staff is very friendly and accommodating. A very professional service department. I would recommend them to all my family and friends. A very professional service department. I would recommend them to all my family and friends. More

by walsh2 Verified Customer Verified Customer

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Had a appointment but kept getting moved down the queue very disappointed I have schedules to meet as well very disappointed I have schedules to meet as well More

by tpfisher Verified Customer Verified Customer

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I had a great experience buying my Taos at the VW dealership in Lakeland. I just stopped by and everyone was so friendly and welcoming. Best car buying experience I’ve had so far! dealership in Lakeland. I just stopped by and everyone was so friendly and welcoming. Best car buying experience I’ve had so far! More

by Tara Verified Customer Verified Customer

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General manager is TRASH and a LIAR. Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal w Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal with Volkswagen again More

by raven_west25 Verified Customer Verified Customer

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Lakeland volkswagen is the best volkswagen around, I have been coming here now for years. been coming here now for years. More

by Churos paper Verified Customer Verified Customer

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Already did give her an outstanding review as she was very knowledgeable and professional and kind! very knowledgeable and professional and kind! More

by donna.sica Verified Customer Verified Customer

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Accommodating, & extra Helpful. Staff are friendly, knowledgeable. It’s just a long wait but still satisfying visit Staff are friendly, knowledgeable. It’s just a long wait but still satisfying visit More

by mjherv58 Verified Customer Verified Customer

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The issue I have with the guys there at Lakeland Volks wagen is the comunication is very poor, it is always one sided thier side and collecting money. They worked on my car and really couldn't solve the wagen is the comunication is very poor, it is always one sided thier side and collecting money. They worked on my car and really couldn't solve the problem and really never did. The repair cost me oer $5600, and if you include all the small things done before to solve the issue before they suggested the $5600 repair it cost over $6000 in total. The people there don't know how to trouble shoot the problem and just go with what ever to get you in and out & collect cash. They even didn't take the time to see my vechile is in KM and not miles, they add my milage in carfax as miles and that is a big difference than KM. This all addes up to just not caring about customer at all. Regards, David Budgell More

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The service we have received the few times we were here was efficient, and done in a great timely manner. Also good at keeping you updated during your time of waiting. https://www.facebook.com/182806701 was efficient, and done in a great timely manner. Also good at keeping you updated during your time of waiting. https://www.facebook.com/1828067011/posts/pfbid0CKmtefBPMt43AzMH6P7wB9a1BzpBTjCeNx8BMR4Drtfj6VzYVLfggKwXwzJpJLs8l/?mibextid=Nif5oz More

by BSSMITH61 Verified Customer Verified Customer

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