305 Reviews
Write a Review305 Reviews of Charles Draper
June 09, 2024
The team at this dealership provided great service and answered all of the questions I had about the SUV I purchased. Michelle even walked me through a brief run down of all of the features of the SUV bef answered all of the questions I had about the SUV I purchased. Michelle even walked me through a brief run down of all of the features of the SUV before leaving the lot. More
Other Employees Tagged: Michelle Barnett
June 02, 2024
Lakeland VW had great customer service not sure why now it seem less detailed and disconnected from the customer care it seem less detailed and disconnected from the customer care More
Other Employees Tagged: Jared Diveley, Jeff Arthur, John Sullivan, Ron Fondaw, Matthew Lindberg, Katlyn Oldham
May 17, 2024
I purchased a 2020 vehicle that turned out to be a lemon. I will say that I feel that the service department is doing their level best to take care of the situation. Sometimes these things happen. lemon. I will say that I feel that the service department is doing their level best to take care of the situation. Sometimes these things happen. More
Other Employees Tagged: Matthew Lindberg, Katlyn Oldham
May 13, 2024
Staff is very friendly and accommodating. A very professional service department. I would recommend them to all my family and friends. A very professional service department. I would recommend them to all my family and friends. More
Other Employees Tagged: Jared Diveley, Hiram Mendez Mounier, Jeff Arthur, John Sullivan, Ron Fondaw, Larry Riddle, Katlyn Oldham
May 05, 2024
Had a appointment but kept getting moved down the queue very disappointed I have schedules to meet as well very disappointed I have schedules to meet as well More
Other Employees Tagged: Jared Diveley, Jeff Arthur, John Sullivan, Ron Fondaw, Larry Riddle, Matthew Lindberg, Katlyn Oldham
May 03, 2024
Only dealership I will do business with. Hiram is the best! I’ve been a loyal customer for over 15 years Hiram is the best! I’ve been a loyal customer for over 15 years More
Other Employees Tagged: Hiram Mendez Mounier
April 25, 2024
Never had such a fluent experience with the car buying process thanks to Hunter! Kept me up to date with everything about the car, and wasted no time. process thanks to Hunter! Kept me up to date with everything about the car, and wasted no time. More
Other Employees Tagged: Hunter Jackson
April 04, 2024
General manager is TRASH and a LIAR. Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal w Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal with Volkswagen again More
Other Employees Tagged: Jared Diveley, Jeff Arthur, John Sullivan, Ron Fondaw, Larry Riddle, Matthew Lindberg, Katlyn Oldham , Andrew Rushing
March 22, 2024
I'm am a returning customer after 2. 5 years. Charles is a great guy, my new salesman, Will was excellent, and Dan Yerkes, the head service tech, is a trusted friend for 28 years. 5 years. Charles is a great guy, my new salesman, Will was excellent, and Dan Yerkes, the head service tech, is a trusted friend for 28 years. More
Other Employees Tagged: Charles Draper
March 07, 2024
Very prompt service. Straight forward and professional delivery of services. Our initial phone contact was with Hunter and he did not disappoint. He was willing to wait f Straight forward and professional delivery of services. Our initial phone contact was with Hunter and he did not disappoint. He was willing to wait for us to drive from Riverview and arrive 30 minutes before closing on a Sunday to do business. Charles and Hunter had us rocking and 'rolling 'in about 1.5 hours. Easiest quality car buying experience ever. Give them a try and see what Lakeland VW has to offer ! More
Other Employees Tagged: Charles Draper