Charles Draper
Charles Draper at Lakeland Volkswagen
Refer Me

Charles Draper

Used Car Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

Contact Me
4.5
305 Reviews
4.5

305 Reviews

Write a Review

305 Reviews of Charles Draper

June 09, 2024

Dealership Rating
Employee Rating

The team at this dealership provided great service and answered all of the questions I had about the SUV I purchased. Michelle even walked me through a brief run down of all of the features of the SUV bef More

by CGOBERN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michelle Barnett

June 02, 2024

Dealership Rating
Employee Rating

Lakeland VW had great customer service not sure why now it seem less detailed and disconnected from the customer care More

by horaceeads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 17, 2024

Dealership Rating
Employee Rating

I purchased a 2020 vehicle that turned out to be a lemon. I will say that I feel that the service department is doing their level best to take care of the situation. Sometimes these things happen. More

by jeff4165
Recommend Dealer
Yes

Other Employees Tagged: Matthew Lindberg, Katlyn Oldham

May 13, 2024

Dealership Rating
Employee Rating

Staff is very friendly and accommodating. A very professional service department. I would recommend them to all my family and friends. More

by walsh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 05, 2024

Dealership Rating
Employee Rating

Had a appointment but kept getting moved down the queue very disappointed I have schedules to meet as well More

by tpfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2024

Dealership Rating
Employee Rating

Only dealership I will do business with. Hiram is the best! I’ve been a loyal customer for over 15 years More

by RODNEYBOUDREAUX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hiram Mendez Mounier

April 25, 2024

Dealership Rating
Employee Rating

Never had such a fluent experience with the car buying process thanks to Hunter! Kept me up to date with everything about the car, and wasted no time. More

by kvnklm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Hunter Jackson

April 04, 2024

Dealership Rating
Employee Rating

General manager is TRASH and a LIAR. Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal w More

by raven_west25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 22, 2024

Dealership Rating
Employee Rating

I'm am a returning customer after 2. 5 years. Charles is a great guy, my new salesman, Will was excellent, and Dan Yerkes, the head service tech, is a trusted friend for 28 years. More

by jeff4165
Recommend Dealer
Yes

Other Employees Tagged: Charles Draper

March 07, 2024

Dealership Rating
Employee Rating

Very prompt service. Straight forward and professional delivery of services. Our initial phone contact was with Hunter and he did not disappoint. He was willing to wait f More

by Yolie
Recommend Dealer
Yes

Other Employees Tagged: Charles Draper

1
...

Dealership Inventory (143 Vehicles)

used 2017 Volkswagen Passat car, priced at $9,873
2017 Volkswagen Passat
used
Reef Blue Metallic exterior
Automatic
Front-wheel Drive
used 2017 Nissan Maxima car, priced at $17,846
2017 Nissan Maxima
used
Pearl White exterior
CVT
Front-wheel Drive
new 2024 Volkswagen ID.4 car, priced at $45,853
2024 Volkswagen ID.4
new
Silver Mist Metallic exterior
Automatic
Rear-wheel Drive
new 2024 Volkswagen Jetta car, priced at $24,787
2024 Volkswagen Jetta
new
Deep Black Pearl exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen ID.4 car, priced at $46,574
2024 Volkswagen ID.4
new
Opal White Pearl exterior
Automatic
Rear-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $35,891
2024 Volkswagen Tiguan
new
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive