Jamie Gonzales

I believe it’s one of the beautiful dealership very happy stuff very good atmosphere stuff very good atmosphere More

by OPARIN1301 Verified Customer Verified Customer

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I had an outstanding experience at Jim Falk Lexus of Beverly Hills! Jamie was incredibly responsive and addressed all my inquiries promptly. Oscar Salgado was exceptional in negotiating the contract, en Beverly Hills! Jamie was incredibly responsive and addressed all my inquiries promptly. Oscar Salgado was exceptional in negotiating the contract, ensuring a smooth and favorable outcome. The team's professionalism and efficiency made the entire process enjoyable. I will definitely return to Jim Falk Lexus for future needs. Kudos to the awesome team! More

by C. Bunch Verified Customer Verified Customer

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Jamie was a very nice and knowledgeable sales employee. She made the buying process a breeze! She made the buying process a breeze! More

by Michelle Z Verified Customer Verified Customer

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I appreciate how forthright Jamie was from early-a big reason I went here instead of going w other dealezAnd also like monogram pricing. Aida in finance was helpful. And again appreciate no one trying to reason I went here instead of going w other dealezAnd also like monogram pricing. Aida in finance was helpful. And again appreciate no one trying to sell me on extra services etc More

by NGUYEN.LAUREN Verified Customer Verified Customer

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Wife and I, loves our experience from the initial phone call to verified the car available to driving off the car home Heidi our car sales lady was really friendly and professional. John Kim was easy and s call to verified the car available to driving off the car home Heidi our car sales lady was really friendly and professional. John Kim was easy and straight to the point to work with. Definitely I recommend and trust these professionals. More

by ROGELIO SORIANO Verified Customer Verified Customer

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I’m very impressed and happy with Jamie as a sales person and entire staff of dealership. Thank you for a quick and professional work. and entire staff of dealership. Thank you for a quick and professional work. More

by JPAPAZYAN Verified Customer Verified Customer

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II think Elli was very pleasant but like all car dealerships I was somewhat mislead. I made it clear that I wanted front vision. At first, I was told that the NX 250 didn't have it, but it would s dealerships I was somewhat mislead. I made it clear that I wanted front vision. At first, I was told that the NX 250 didn't have it, but it would stop at walls, etc., I was fighting for price, and I was promised a by AZ lower monthly. Conveniently when I came back on Sunday, I was given a lower price. But only $10. At point, after the two or three hours all this took, I was worn out and went with the deal. I didn't like the fact that it was only $10 but I could have lived with that. However, when brought the car home and ran into the inside wall of the garage I wasn't happy. I took out the books and discovered that there was a panoramic view feature. I called Elli and she now told me that it would be more money. I would have liked the opportunity to say no. I know I am locked in for 3 years. But be assured this is the last dealing I have with Falk Lexus. My neighbor, who helped with matching the garage door opener with the car, was interested in the same car as mine. Elli gave him her card and at that time I told him to call. Since my disappointment, I warned him to be careful when dealing with Lexus. More

by BOBGUERIN Verified Customer Verified Customer

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Based on my experience, I highly recommend using this particular dealership to purchase your Lexus cars I have prior orders. Unfortunately the experience was not the same. I have been buying cars for 4 particular dealership to purchase your Lexus cars I have prior orders. Unfortunately the experience was not the same. I have been buying cars for 45 years and this is Bosch one of the most smooth transactions, and I am happy so far thank you. More

by DANESH0 Verified Customer Verified Customer

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Jamie was excellent! She made the process quick and very easy. Will be back to see her again when I need another Lexus! She made the process quick and very easy. Will be back to see her again when I need another Lexus! More

by Izabela Verified Customer Verified Customer

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Jim Falk LEXUS is the worst ! They over charge you way over MSRP and the Customer service experience is horrible!!!! The only good thing about this company was my sales rep. Chris They over charge you way over MSRP and the Customer service experience is horrible!!!! The only good thing about this company was my sales rep. Chris Jackson ! He was awesome but everyone else was horrible including the title/lic department and the General Sales Manager John Kim should be fired ! He never returned my calls about getting my issues fixed and this LEXUS purchase was not amazing . Beware of this dealership!!! Scam Alert ! More

by AHMADJACK4114 Verified Customer Verified Customer

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