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AZ Ehteshami
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AZ Ehteshami
Lease Retention Manager
Jim Falk Lexus of Beverly Hills
9230 Wilshire Blvd
Beverly Hills, CA 90212
33 Reviews
33 Reviews of AZ Ehteshami
May 09, 2024
Lexus Reps: (Arezu & Jayme) Friendliness A+ Communication/Response A+ Sales Experience A+ Vehicle Knowledge A+ Delivery A+ (Elias) Patience & Demeanor A+ Inventory A+ Overall Experien A+ Communication/Response A+ Sales Experience A+ Vehicle Knowledge A+ Delivery A+ (Elias) Patience & Demeanor A+ Inventory A+ Overall Experience AAA+++ More
by DWIGHTKENNEDY
Verified CustomerOther Employees Tagged: Jayme Gallante , Elias = Delivered the car to my home. VERY POLITE, KNOWLEDGEABLE & PROFESSIONAL!
Helpful 
October 31, 2023
II think Elli was very pleasant but like all car dealerships I was somewhat mislead. I made it clear that I wanted front vision. At first, I was told that the NX 250 didn't have it, but it would s dealerships I was somewhat mislead. I made it clear that I wanted front vision. At first, I was told that the NX 250 didn't have it, but it would stop at walls, etc., I was fighting for price, and I was promised a by AZ lower monthly. Conveniently when I came back on Sunday, I was given a lower price. But only $10. At point, after the two or three hours all this took, I was worn out and went with the deal. I didn't like the fact that it was only $10 but I could have lived with that. However, when brought the car home and ran into the inside wall of the garage I wasn't happy. I took out the books and discovered that there was a panoramic view feature. I called Elli and she now told me that it would be more money. I would have liked the opportunity to say no. I know I am locked in for 3 years. But be assured this is the last dealing I have with Falk Lexus. My neighbor, who helped with matching the garage door opener with the car, was interested in the same car as mine. Elli gave him her card and at that time I told him to call. Since my disappointment, I warned him to be careful when dealing with Lexus. More
by BOBGUERIN
Other Employees Tagged: Jamie Gonzales, Elideth Carbajal
May 13, 2022
Jim Falk LEXUS is the worst ! They over charge you way over MSRP and the Customer service experience is horrible!!!! The only good thing about this company was my sales rep. Chris They over charge you way over MSRP and the Customer service experience is horrible!!!! The only good thing about this company was my sales rep. Chris Jackson ! He was awesome but everyone else was horrible including the title/lic department and the General Sales Manager John Kim should be fired ! He never returned my calls about getting my issues fixed and this LEXUS purchase was not amazing . Beware of this dealership!!! Scam Alert ! More
by AHMADJACK4114
Other Employees Tagged: John Kim, Jamie Gonzales , Misha Abramovitch, Chris Jackson, Fook Krongkum, Michael Shin, Jimmy Yac
October 03, 2021
Had an amazing experience, and the process was absolutely seamless. Look forward leasing another Lexus from you in 3 years. seamless. Look forward leasing another Lexus from you in 3 years. More
by KBURTON2
Other Employees Tagged: Jamie Gonzales , A A, Misha Abramovitch, Chris Jackson, Fook Krongkum, Michael Shin, Jimmy Yac
July 02, 2021
Very convenient and great customer service. The people there are very nice, respectful, and happy. They truly make you feel like your home and you can have it your way. there are very nice, respectful, and happy. They truly make you feel like your home and you can have it your way. More
by KAMPURYAN1
Other Employees Tagged: Jamie Gonzales , A A, Misha Abramovitch, Chris Jackson, Fook Krongkum, Michael Shin, Jimmy Yac
April 23, 2021
Everyone was extremely friendly and I had a wonderful experience! They made the car buying experience a very smooth and easy one! Will definitely recommend them! experience! They made the car buying experience a very smooth and easy one! Will definitely recommend them! More
by KLBIAGIANTI
Other Employees Tagged: Brandon
April 08, 2021
AZ is a pleasure to work with. Not only did we negotiate everything in a timely manner, she made sure that the car and paperwork was ready when I got there making the experience fast and easy. Thank you AZ! everything in a timely manner, she made sure that the car and paperwork was ready when I got there making the experience fast and easy. Thank you AZ!!!! More
by aldomagliozzi
Other Employees Tagged: John Kim
January 14, 2021
Bad service , was worked with lady and man, was gave info, insurance, credit card for deposit 2000$ , two hours later got a call from dealer that policy not allow for out the state ! But I told at the f info, insurance, credit card for deposit 2000$ , two hours later got a call from dealer that policy not allow for out the state ! But I told at the first time that I’m on florida. More
by nguylove
Other Employees Tagged: And branden
January 03, 2021
First time buying a Lexus, I moved up from Toyota. AZ made it happen smoothly, no issues at all. The car was delivered to my by Diego, nice kid gave me all the help he could, help me setting up my cell p made it happen smoothly, no issues at all. The car was delivered to my by Diego, nice kid gave me all the help he could, help me setting up my cell phone as well as my garage control. Excellent service. More
by JJSOT
Other Employees Tagged: Diego
