Jack Hawes
Jack Hawes at Cortese Ford Lincoln
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Jack Hawes | Page 2

Service Advisor

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.6
258 Reviews

I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

4.6

258 Reviews

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258 Reviews of Jack Hawes

April 01, 2024

Dealership Rating
Employee Rating

Appointment was easy to make. They communicated well thru out the process. I will continue to have Cortese service my truck More

by aswan
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2024

Cortese Ford Lincoln responded

Thanks for the great review. Thanks for being a customer here at Cortese.

April 01, 2024

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Kept me updated on everything and very respectfully the entire interaction when my car was in the shop More

by kfoster921014
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Recommend Dealer
Yes
Apr 02, 2024

Cortese Ford Lincoln responded

Thank you for the great review. We appreciate you,.

March 28, 2024

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Kept us informed throughout the day with text message. Responded by text when asked a question. More

by SWITZ193
Service Price Transparency
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Recommend Dealer
Yes
Mar 28, 2024

Cortese Ford Lincoln responded

Thanks for your business.

March 18, 2024

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Everything is great like always. Thank you for a fast and quality service. .. thanks again More

by salnikov
Service Price Transparency
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Recommend Dealer
Yes
Mar 28, 2024

Cortese Ford Lincoln responded

We appreciate your business. Thanks

March 18, 2024

Dealership Rating
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My car was ready forty five minutes late and Jack Hawes was rude and unhelpful. More

by ancardona311
Service Price Transparency
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Service Time
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Recommend Dealer
No

February 19, 2024

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I recently went in for a New York State inspection,tire rotation and oil and filter change. They did a great job on everything in the expected amount of time. More

by paullozowski
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Recommend Dealer
Yes
Feb 19, 2024

Cortese Ford Lincoln responded

Thank you for your business and the great review!

February 16, 2024

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I switched to this dealership after sub par work and lack of customer support from the others. Since the move I have been pleased with the work they have done on my trucks. Has always Been easy to schedule More

by Conwapt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Cortese Ford Lincoln responded

Thank you so much for the kind words. We welcome you...and thank you for your business.

February 05, 2024

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Employee Rating

Unemployment stinks. I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I nee More

by CstmrSrvcAgent
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Recommend Dealer
Yes
Feb 08, 2024

Cortese Ford Lincoln responded

Thanks for your business. We appreciate your business and the great review!

February 01, 2024

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Employee Rating

everything was nice about it, they treat us well and the car was as expected More

by kinam.diaz
Recommend Dealer
Yes
Feb 08, 2024

Cortese Ford Lincoln responded

Kiinam, thank you for your business and we appreciate the feedback.

January 31, 2024

Dealership Rating
Employee Rating

Great service with very friendly staff! I would definitely recommend this place to all my friends and family. More

by Mars
Service Price Transparency
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Recommend Dealer
Yes
Feb 01, 2024

Cortese Ford Lincoln responded

Mars, thank you so much for your kind words!

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