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Irma Jace
Irma Jace at Dana Ford Lincoln
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Irma Jace | Page 2

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
78 Reviews

Languages Spoken

Albanian Albanian

4.8

78 Reviews

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78 Reviews of Irma Jace

March 04, 2024

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Employee Rating

Always a pleasure at Dana. I will be scheduling some recall work on one of my 2 Fusions soon More

by Aja1954
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella

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Mar 04, 2024

Dana Ford Lincoln responded

We're so glad to hear you feel confident bringing your vehicle to us, Aja! We look forward to seeing you and your Fusions at your recall appointments! Thank you! - Dana Ford

February 25, 2024

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Employee Rating

Always a pleasure at Dana, great and courteous service. I have 3 cars all purchased and maintained by Dana all are in great running condition. More

by Aja1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella

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Feb 26, 2024

Dana Ford Lincoln responded

Hi! We're delighted to know that you had consistently great experiences with us at Dana Ford. It's our pleasure to help keep your vehicles in top shape! Thanks for choosing us for all of your car needs.

February 23, 2024

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Employee Rating

everything was great. They did a nice job. I will definitely call them back. They did a nice job very fit Fessional. More

by vsullivan7580
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 23, 2024

Dana Ford Lincoln responded

We're glad to know you had a great experience with us at Dana Ford! Your positive feedback is much appreciated. We look forward to assisting you again in the future!

February 15, 2024

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Employee Rating

Not professional waiting for my for car over three months they don’t keep me in formed on the status More

by craneopr411
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Purchase Time
Finance Experience
Recommend Dealer
No
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Feb 16, 2024

Dana Ford Lincoln responded

I'm sorry to learn about your experience waiting for your car. We aim to keep our customers informed and it seems we've fallen short in this case. I'd like the opportunity to update you on the status of your vehicle, so please reach out when you have a moment. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

February 05, 2024

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Employee Rating

As always great and courteous service, everything repaired works perfectly. Always a pleasure doing business with Dana Ford More

by Aja1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella

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Feb 05, 2024

Dana Ford Lincoln responded

We're glad to know you had a great experience with us at Dana Ford! Thanks for your kind words about our service. We look forward to continuing to do business with you in the future! Drive safely!

February 01, 2024

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Employee Rating

Disappointed every single time,makes you drop car that’s was supposed to be gold certified and spent two weeks there with no loaner till last day.never will go back More

by legend3construction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, John Lomando , Diana Latella

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Feb 01, 2024

Dana Ford Lincoln responded

Thank you for reaching out. I'm sorry to hear of your disappointment and would like the opportunity to discuss these concerns with you in greater detail. If you could please reach out to me directly at your earliest convenience, I would very much appreciate it. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

January 28, 2024

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Employee Rating

Hello I’ve been back to Dana Lincoln a few times and every time I have gone there for Service I have gotten the red carpet. They are very reliable and also respectful. The next time I have to purchase a More

by harleyjoe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella

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Jan 29, 2024

Dana Ford Lincoln responded

We're delighted to know that you've consistently received top-notch service at Dana Ford. We appreciate your trust in us and look forward to assisting with your next car purchase when the time comes!

January 11, 2024

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Employee Rating

It was great and fast. Gonna go there every time. I always go there. They are the best More

by hazman78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Keith Curran , Collin Romer , Joseph Castera , John Lomando

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Jan 12, 2024

Dana Ford Lincoln responded

Hi Hazman, thank you for the 5-star rating! We're thrilled to hear that your experience was great and fast at Dana Ford!

December 22, 2023

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Employee Rating

My service appointment was handled efficiently and completed above expectations. Friendly staff and quick service, gret job to all! More

by jimmyjm2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella

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Dec 27, 2023

Dana Ford Lincoln responded

Hey Jimmy, thank you for choosing us! We'll see you next time. Safe travels!- The Dana Ford Team

December 17, 2023

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Employee Rating

Dana Ford , I’ve been a customer since 2009 , always great service for my cars, I always choose Dana Ford In Staten Island , never had any problems. I’m a true customer. More

by dcioffi1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella

Helpful
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Dec 18, 2023

Dana Ford Lincoln responded

Hi D Cioffi ! We're delighted to know you have been with us since 2009 and have consistently received great service for your cars at Dana Ford. We appreciate your loyalty and look forward to serving you in the future!

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