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Irma Jace
Irma Jace at Dana Ford Lincoln
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Irma Jace | Page 8

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
76 Reviews

Languages Spoken

Albanian Albanian

4.8

76 Reviews

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78 Reviews of Irma Jace

April 07, 2023

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Employee Rating

Being lied to by not only my service advisor but also the service manager, they way they speak to you if you get contacted at all is belittling. Also having my car there for 2 weeks before having to have man More

by nmstiles1
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan , Neil Barrow

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Apr 13, 2023

Dana Ford Lincoln responded

Thank you for taking the time to leave us a review. I'm sorry to hear that your experience was less than satisfactory and will make sure this feedback gets discussed with our team. Please don't hesitate to reach out directly if you'd like to discuss the situation in greater detail. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

April 06, 2023

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Employee Rating

Neil and team made my experience so easy and simple. No stress and quick and efficient service. Love them! Thank you! More

by rabiamalik28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Barrow , Kenton and Bryan

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Apr 07, 2023

Dana Ford Lincoln responded

Neil and the team are grateful to have you as a loyal Dana Ford customer! We look forward to seeing you again for your next appointment! Thank you!

April 05, 2023

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Everything was handled in a professional matte, I only spent 4 hours there making a deal More

by ridley42000
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Service Time
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Recommend Dealer
Yes
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Apr 06, 2023

Dana Ford Lincoln responded

We appreciate you leaving us your great review! We hope you enjoy your vehicle and look forward to seeing you in the future! Thank you! - Dana Ford

April 03, 2023

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every thing good. service very good. Thankyou very much. I will let introduce to my friends and family. More

by q316358305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Joseph Castera , John Lomando , Jeremy Almoguera , Neil Barrow , Eric Iwulski, Arianna Keegan

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Apr 04, 2023

Dana Ford Lincoln responded

We're honored to receive your support! Take care and we'll see you next time here at Dana Ford!

March 31, 2023

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I bought a pre-owned car from Dana and drove it 1400 miles straight to Texas! The car rode perfect and saved me so much money on gas! More

by loudegrazia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Jeremy Almoguera , Neil Barrow , Eric Iwulski, Arianna Keegan

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Apr 03, 2023

Dana Ford Lincoln responded

It's wonderful to know that the car has served you well so far! We look forward to assisting you again in the future! Thank you! - Dana Ford

March 26, 2023

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Responsive, clear, on time, customer focused - appreciate the human touch and focus on talking and understanding your customers More

by darly22
Recommend Dealer
Yes
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Mar 28, 2023

Dana Ford Lincoln responded

It makes us so happy to read this review and see your five-star rating! We look forward to assisting you again! Thank you! - Dana Ford

March 25, 2023

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Employee Rating

Best dealership in New York. Very helpful and professional staff!!I wish I had known them earlier!!! More

by worldwidemediation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Jeremy Almoguera , Eric Iwulski, Arianna Keegan

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Mar 28, 2023

Dana Ford Lincoln responded

We do too, but we're glad you found us now so we can continue to impress you during each visit! Thank you for rating us five stars! - Dana Ford

March 14, 2023

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Employee Rating

Drop of was easier and repair was faster than I expected. Service techs we're respectful and curious. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , Jeremy Almoguera , Neil Barrow , Eric Iwulski

Helpful
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Mar 16, 2023

Dana Ford Lincoln responded

Thank you for sharing your experience, Keith! We appreciate you trusting the Dana Ford team with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

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