Hector, a Spanish & English speaker, has lived his entire life in the Bay Area. Having spent the past almost 5 years working in the Service Department at Toyota Sunnyvale, Hector has learned Toyota product knowledge and Customer Service from the best! Committed as he is to "Go the extra mile for every Customer," Hector is understandably popular with his Toyota Sunnyvale Customers.When he gets a day-off, Hector's first choice is snow-boarding.
Read more40 Reviews
Write a Review40 Reviews of Hector Cisneros
February 18, 2020
Everyone is helpful and the place is clean and I don’t expect that my car will be finish in an hour!thanks to all Toyota employees at Sunnyvale 👍🏽!! expect that my car will be finish in an hour!thanks to all Toyota employees at Sunnyvale 👍🏽!! More
January 30, 2020
I'm writing this review on behalf of my mother. I want I'm writing this review on behalf of my mother. I want to thank the very friendly staff at Toyota Sunnyvale. I, especially, want to thank Maria, Hec I'm writing this review on behalf of my mother. I want to thank the very friendly staff at Toyota Sunnyvale. I, especially, want to thank Maria, Hector, and Simon in service. I really appreciate their honesty and great advice. God bless. More
Other Employees Tagged: Simon Guzman , Maria Castillo, Milton Reyes
August 31, 2019
Trustworthy . Easy to do business with I needed some tire psi wheel caps .... i forgot to mention it when i brought in the car for routine oil change. They replaced the 2 missing caps to I needed some tire psi wheel caps .... i forgot to mention it when i brought in the car for routine oil change. They replaced the 2 missing caps to my suprise. Great attention to detail. More
Other Employees Tagged: Simon Guzman, Millis Ishoo , Lori Landrum, Marcus Roman
July 31, 2019
Friendly, capable and prompt Toyota Sunnyvale Service department is great. Extended hours make it easy for a working person to schedule appointment. Timely service - works to have Toyota Sunnyvale Service department is great. Extended hours make it easy for a working person to schedule appointment. Timely service - works to have vehicles available when committed. Very clean environment and friendly employees. Very pleased with my ongoing experiences with Toyota Sunnyvale. More
Other Employees Tagged: Byron Brimage, Travis Nunes
January 30, 2019
easy to do business with I Brought my car in for a recall on Monday, Im am not a Fan of putting extra stickers etc on my car. at drop off the valets wanted to add a sticker t I Brought my car in for a recall on Monday, Im am not a Fan of putting extra stickers etc on my car. at drop off the valets wanted to add a sticker to my car ... Hector helped me out at check in Marcus when i picked up in the after noon. everything went well other then the stickers at check in. i did not want them put on. i removed them when i got home ... It would be nice if there was a return pick up service. it was nice dealing with 2 different people and them both being on the same page with what was done to my car . appreciate Toyota Sunnyvale More
Other Employees Tagged: Marcus Roman
October 15, 2018
BEST SERVICE REPS I ENJOY GOING TO TOYOTA SUNNYVALE ESPECIALLY IF BILL MOODY IS THE REP ON DUTY. HE MAKES ME FEEL CONFIDENT THAT MY CAR WILL BE GIVEN THE BEST ATTENTIO I ENJOY GOING TO TOYOTA SUNNYVALE ESPECIALLY IF BILL MOODY IS THE REP ON DUTY. HE MAKES ME FEEL CONFIDENT THAT MY CAR WILL BE GIVEN THE BEST ATTENTION AND SERVICE. HE IS VERY CLEAR ABOUT WHAT NEEDS TO BE DONE. I HAVE BEEN GOING TO TOYOTA SUNNYVALE FOR THE LAST 8 YEARS AND IT IS ALWAYS A PLEASANT EXPERIENCE. More
Other Employees Tagged: Bill Moody
September 18, 2018
Awesome Customer Service by HECTOR CISNEROS I recently took my car in because the tire light came on. Hector assisted me on that morning. He provided me with excellent customer service. He notif I recently took my car in because the tire light came on. Hector assisted me on that morning. He provided me with excellent customer service. He notified me there was a recall notice, which I wasn't aware of. I was also overdue on my service check and he was able to add that as well . More
September 03, 2018
Maria castillo is the best!! My mother and now myself have been getting our cars serviced here and with maria helping us for over 15 years. My car is a 99 corolla with over 250,00 My mother and now myself have been getting our cars serviced here and with maria helping us for over 15 years. My car is a 99 corolla with over 250,000 miles and it runs perfectly because i regularly maintain it and repair when and what needed. My mom currently drives a firt edition prius from my grandma and it also runs superbly; maria is always honest with us and always consults with us if anything was found wrong and weather it is an immediate repair required or not and the best option. She always has great customer service and no matter how busy she is, she treats every customer with the authenticity and intentionality of making us feel the utmost priority. She sacrifices some of her personal time and energy to fill us in throughout the process; we never take our cars anywhere else or trust another company with our vehicles. We are loyal toyota customers, and specifically we return every so often be ause of how comfortable and trusting we are with maria. The whole company i do have to say is great and everyone we have worked with generally has been great; however maria feels like an extended family. More
Other Employees Tagged: Simon Guzman, Millis Ishoo , Maria Castillo
August 07, 2018
My new Camry SE Dan Fuller was very helpful and has provided me the exceptional service. He was very helpful and professional. He did stay late to help me out in gett Dan Fuller was very helpful and has provided me the exceptional service. He was very helpful and professional. He did stay late to help me out in getting a new vehicle which only few sales guys could do. Kevin from finance also helped me out in the process. He was also very helpful and generous :P. More
Other Employees Tagged: Kevin Vo , Dan Fuller, Dan Fuller
July 17, 2018
Great Service Center This service department is great. I had a warranty problem with my Camry and it was handled quick and efficiently. My service agent is the best. Hecto This service department is great. I had a warranty problem with my Camry and it was handled quick and efficiently. My service agent is the best. Hector knows what he's doing. More