70 Reviews
Write a Review70 Reviews of Harvey Mondragon
January 14, 2023
Great dealership with outstanding service and attention to customers. I drive past a Toyota dealership to go to Toyota of Tampa bay because they are that good. Happy employees make the dealership great. to customers. I drive past a Toyota dealership to go to Toyota of Tampa bay because they are that good. Happy employees make the dealership great. More
Other Employees Tagged: Josh Fuller
November 17, 2022
My visit was simple, pulled in, was greeted, advised what I wanted and had a coupon. Was quickly processed, was processed uber ride home and picked up few hours later and back on the road. Perfect I wanted and had a coupon. Was quickly processed, was processed uber ride home and picked up few hours later and back on the road. Perfect More
September 15, 2022
Harvey was very helpful and friendly. Very knowledgeable and informative A breath of fresh air indeed. Hopefully I won’t hav to deal with tire issues anytime soon. Thank you Very knowledgeable and informative A breath of fresh air indeed. Hopefully I won’t hav to deal with tire issues anytime soon. Thank you More
August 13, 2022
Above & Beyond X 1,000! Yes, I have been coming to Toyota of Tampa Bay for years and honestly there is so many reasons why I keep coming back. Let me just tell you about Yes, I have been coming to Toyota of Tampa Bay for years and honestly there is so many reasons why I keep coming back. Let me just tell you about my most recent visit. The service staff is excellent, exceptionally trained and they understand the art of customer service. My Camry needed service and the part was expensive… They made my problem theirs. Helped me take care of it to my benefit not their own. Which for such outstanding service that in todays world loyalty is just a bunch of zeros and ones on a digital score card. Not at Toyota of Tampa Bay. Thank you a thousand times thank you all. Your commitment to excellence is infectious as is seen throughout all your staff. The product itself is is good but when your mix in experienced and empathy you get world class service. My customer experience is not just Unique to just me but at the same time it’s excellent customer experience that you have when you come here and keep coming back, every time. More
Other Employees Tagged: Josue Lopez, Josh Fuller
July 26, 2018
Courtesy with very exceptional manners for customers. Service and staff are superior to care of customer. However, customer waiting area is not up to par with chairs that are ripped and very uncomforta Service and staff are superior to care of customer. However, customer waiting area is not up to par with chairs that are ripped and very uncomfortable. More
Other Employees Tagged: Antonia, Jess, & David
July 14, 2016
Poor managed, overworked service department I have been going to this dealer for over 6 years now for service work for my 07 FJ. In the past they have been outstanding in service. But alot has c I have been going to this dealer for over 6 years now for service work for my 07 FJ. In the past they have been outstanding in service. But alot has changed in the past year. Although it appears they have made changes to the service dept.. The service is anything but. June 27th 2016 I purchased 03 Echo. I came in with a coupon they mailed to me for a free tire rotation. I also wanted balancing that I new I was going to have to pay for. This service advisor tries to sell me everything under the sun. I tell him twice that the car has only has 15,000 MI. They charge me $62.00 for balancing.I later call the service advisor, he gives me a 50.00 card to use their. Today I visit for a oil change. They can't do it until next week. Today is Thurs, not a holiday weekend. I also tried scheduling online, I wait 5 days, no return call. I'm at Whesley Chaple Toyota now. I know we're I will be doing business for now on. More
Other Employees Tagged: Jack McNerny, Joel Rodriguez, Ricardo Dominguez, Josue Lopez, Eric McGhie, Ben Nixon, Glenn Peterson, Robert Privett, Kyle Purdy, Daniel Reyes, Devin Robishaw, Dejuan Sutton, Edward Torres, Josh Fuller, Stephen James, Mike Kipling, Nick Leftheris, Sherri Lehr, Kevin Lucciola, Elga Matos, Hylon Moon, Matthew Nolan, Rudy Reyes, Anthony Rider, Jake Sears, Donnie Smith , Teresa Aurie, Joshua Bryant, Orlando Capaz, Gus Constantanos, Nate Cook, Demetrius Culler Jr, Cristian Damelinez, Miodrag Djurkovich, Nick Drummond, Harold Gant, David Goldberg, Robin Hanousek, Que Harris, David Johnson, Paul Lavoie, Jay Nigro, Emmanuel Rueben, Joe Trozzo, Delbert Venters, Ramon Viray