70 Reviews
Write a Review70 Reviews of Harvey Mondragon
April 16, 2024
I requested oil change, tire rotation and injectors cleaning. I presented a coupon special for oil change/injector for $49. I marked my rear wheels as my other car RAV4 seemed the tires were not rotate cleaning. I presented a coupon special for oil change/injector for $49. I marked my rear wheels as my other car RAV4 seemed the tires were not rotated for the initial service at another dealer. Before I departed the dealer I noted my marked wheels were not rotated. I inform the Svc Advisor who called the tech who admitted not rotating the tires. I informed the Service Director, Ms. Erica who seemed to become upset with me towards the end of the interaction. Later I noted the injector cleaning was not on the receipt. I called the Svc advisor to ask if it was done and he responded he has plenty bottles to go back and get one. I was already on the highway exit. He indicated would call me back. I left a a message to the Service Director with this new noted not performed service. I have not received a call back. The Director got involved and attempted to ensure my car service was completed but if I did not check I would have gone home thinking it was done to maybe find out later my tires are messed up. I have to say these are the simplest services anyone could do to a car and cannot imagine what happens behind closed doors. More
Other Employees Tagged: Erica Ortiz
April 09, 2024
Honest dealership . My issues was a blown fuse and they could have said it was a part. Replaced fuse and got my non serviceable LED headlight working again. My issues was a blown fuse and they could have said it was a part. Replaced fuse and got my non serviceable LED headlight working again. More
April 08, 2024
I love Toyota of Tampa Bay. Best service dept. ever. They have always taken care of me Best service dept. ever. They have always taken care of me More
Other Employees Tagged: Brandon Alvarado
April 04, 2024
Great service from an advisor. The service was quick and smooth. Much appreciated the effort. The service was quick and smooth. Much appreciated the effort. More
Other Employees Tagged: derrick howard
March 31, 2024
Great serive. Very fast and it was a free oil change and they treated me as a paying costumer. Really appreciate it. Very fast and it was a free oil change and they treated me as a paying costumer. Really appreciate it. More
Other Employees Tagged: Brandon Alvarado
March 15, 2024
I have been bringing my 2008 Toyota Corolla to Tampa Bay Toyota for more years than I can remember. I have more service advisors than I can remember. I will only deal with Harvey as my service advisor now, Toyota for more years than I can remember. I have more service advisors than I can remember. I will only deal with Harvey as my service advisor now, because I know I can trust him. I would not drive from Zephyrhills to this dealership if it wasn't for Harvey. So, if he stops working there, I will be taking my car some place closer to where I live. He is the best. I'm disappointed that the movie theater was removed. That is the only negative thing I can say. More