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Haley Shortnacy
Refer Me
127 Reviews
Hi, I'm Haley. I've been a part of the Freeman family since 2016. I started out answering phone calls and scheduling service appointments in our Business Development Center. I went on to be the Warranty Administrator for a few years, and now I am happy to serve our customers as a Service Advisor. I look forward to building a life-long friendship with you and providing excellent care for your vehicle. #comeseehaley
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127 Reviews of Haley Shortnacy
July 13, 2021
Good service, came to have a battery check It was still Good service, came to have a battery check It was still under partial warranty it was replaced and I was in and out in 90 min Good service, came to have a battery check It was still under partial warranty it was replaced and I was in and out in 90 min More
by rickhen
Verified Customer
July 13, 2021
I've always appreciated the Service Departments friendliness and professionalism. I've never been disappointed with them. I've used this dealership for over 15 years. friendliness and professionalism. I've never been disappointed with them. I've used this dealership for over 15 years. More
by adm817
July 05, 2021
My service light came on and I didn't have a chance to make an appointment. Just came in and had a welcome message on the TV screen. Asked if I could get my routine service done and it was no problem. make an appointment. Just came in and had a welcome message on the TV screen. Asked if I could get my routine service done and it was no problem. On a Saturday I was in and out in less than a hour. Loved it! More
by CATHYM3
June 15, 2021
From arrival, Haley was bright, cheery and very helpful. Quick service, done right..only problem is getting there, road construction has been going on a long time.. Quick service, done right..only problem is getting there, road construction has been going on a long time.. More
by THE3MONKEES
May 17, 2021
Malorie Williams & Haley Shortnacy are my favorite service advisors ! It’s always a pleasant experience leaving my Toyota in their capable hands !! Freeman has a great service department overall. service advisors ! It’s always a pleasant experience leaving my Toyota in their capable hands !! Freeman has a great service department overall. More
by PWBEALE
Other Employees Tagged: Malorie Williams
April 28, 2021
This was my third visit for service on my 2020 tundra. It sure beats doing it my self. The Tundra continues to be a great road vehicle for road trips. I will continue to bring it to freeman for service. Than sure beats doing it my self. The Tundra continues to be a great road vehicle for road trips. I will continue to bring it to freeman for service. Thank you Service department :) More
by Tom Foote
April 25, 2021
I wasn’t there on the last visit but my Son was in my RAV4 for maintenance, I was very happy with his visit with my RAV4! Thank you! RAV4 for maintenance, I was very happy with his visit with my RAV4! Thank you! More
by WILCOX-L
Other Employees Tagged: Bill Wilsie, Elizabeth Soward, Tim Farrand, Malorie Williams, Steve Curry , Sydney Crosby, Sergio Diaz, Santos Flores, De'vante Washingon
April 21, 2021
Everything was good. Service was done quickly and at a good price. Everyone was polite and professional. job was done well and we will be back for service again. good price. Everyone was polite and professional. job was done well and we will be back for service again. More
by GEVERETT01
April 12, 2021
Haley Shortnacy did a great job representing Freeman Toyota last Saturday when I brought our Highlander in for an oil change. She answered all my questions and gave me a sense that everything was under Toyota last Saturday when I brought our Highlander in for an oil change. She answered all my questions and gave me a sense that everything was under control. More
by RLAUDERDALE
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