Haley Hovis | Page 3

I took my truck to another dealer first and they told me nothing was wrong. The tech at Gastonia Ram found that my transmision needed a rebuild, drive shaft was damaged and ball joints were wore out. I had nothing was wrong. The tech at Gastonia Ram found that my transmision needed a rebuild, drive shaft was damaged and ball joints were wore out. I had the pleasure of working with Haley Hovis as my service contact. Haley was always very professional, polite and followed up on all of my questions. She would periodically text me with updates, with out me contacting her. She is the best! I highly recomend Haley at the Gastiona"s shop! More

by 31aaford Verified Customer Verified Customer

Helpful 0

Report | Print

The customer service was amazing and so was Ms. Hailey was amazing. I am not from NC and I came overseas to grab my Jeep and she was amazing from the moment we spoke. Thank you so much Ms. Hailey. Hailey was amazing. I am not from NC and I came overseas to grab my Jeep and she was amazing from the moment we spoke. Thank you so much Ms. Hailey. Be Blessed, Holmes More

by kimberlyholmes88 Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone I encountered in as very professional and answered my questions or assisted me with respect and kindness. I have no issues referring friends and family to this dealership for their service n answered my questions or assisted me with respect and kindness. I have no issues referring friends and family to this dealership for their service needs. More

by jscobass Verified Customer Verified Customer

Helpful 0

Report | Print

Hayle was wonderful to work with Lee was very understanding Everyone worked with me on my truck not starting. As a brand new truck this should never had happen understanding Everyone worked with me on my truck not starting. As a brand new truck this should never had happen More

by lauerarch Verified Customer Verified Customer

Helpful 0

Report | Print

Terrible, They should have fixed our Hemi Tick before our warranty ran out. When we bought the extended warranty it was not explained that the warranty started for when the truck was new or we would have not warranty ran out. When we bought the extended warranty it was not explained that the warranty started for when the truck was new or we would have not have paid so much for the extended warranty. The truck is a 2016 Dodge Ram with 70,000 miles on it and it has had the Hemi Tick now for over a year. We kept it serviced regularly and through the dealership. I have been in touch with a news channel and will tell my story live on the air. More

by goinsfishing Verified Customer Verified Customer

Helpful 0

Report | Print

Haley and Lee were wonderful to work with. Haley was on top of it all the time and kept me informed. Lee was VERY concerned and responded appropriately to my concerns Haley was on top of it all the time and kept me informed. Lee was VERY concerned and responded appropriately to my concerns More

by lauerarch Verified Customer Verified Customer

Helpful 0

Report | Print

Haley was very help would ask for her again very sweet young lady great experience young lady great experience More

by marieh005 Verified Customer Verified Customer

Helpful 0

Report | Print

Service is good. I’ve been about 4 or 5 times to Gastonia Dodge and they’ve got the job done . The woman actually stopped eating her lunch to assist me on my last vi I’ve been about 4 or 5 times to Gastonia Dodge and they’ve got the job done . The woman actually stopped eating her lunch to assist me on my last visit. More

by shaadc08 Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly and curious. Called when job was finished. Will return at a future date for my service needs Called when job was finished. Will return at a future date for my service needs More

by Tracy4fan Verified Customer Verified Customer

Helpful 0

Report | Print

Great service team, made my service experience very easy to deal with. I can not recommend them enough. to deal with. I can not recommend them enough. More

by jrbnsn69 Verified Customer Verified Customer

Helpful 0

Report | Print