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Haley Hovis

Overview Reviews (109) Inventory (471)

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Haley Hovis

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Haley Hovis

Service Advisor

Gastonia Chrysler Dodge Jeep RAM

2339 E Franklin Blvd
Gastonia, NC 28054

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4.8

109 Reviews

Overview Reviews (109) Inventory (471)

4.8

109 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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109 Reviews of Haley Hovis

April 18, 2024

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Employee Rating

My service experience was great. I will definitely take my Jeep back for service. Haley was great to work with. I will definitely take my Jeep back for service. Haley was great to work with. More

by sheilan

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 20, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Thank you for taking the time to let us know how we did. We are thrilled to hear that Haley was great to work with and you will be coming back! We appreciate your business! See you next time!

April 04, 2024

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Employee Rating

This was my first visit for service to my 2016 Ram 1500. Haley was my service tech and was very professional. Haley did not try to up-sell or do any work that was not needed. Haley was my service tech and was very professional. Haley did not try to up-sell or do any work that was not needed. More

by scottbailey

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Dixon

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Apr 05, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

April 01, 2024

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Employee Rating

I would recommend the sales side of this dealership not the service dept. Twice now I have had issues. This last time was a should have been a simple fix. It was not. the service dept. Twice now I have had issues. This last time was a should have been a simple fix. It was not. More

by jennylancaster32

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 03, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Thank you for for your feedback. We regret to hear that your experience in our service department was not a more positive one. We would like more details so that we will know what to improve. A manager will be in contact with you soon.

March 27, 2024

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Employee Rating

Dealership is clean and good inventory, service department is efficient and does the work as discussed. Very happy with everything. department is efficient and does the work as discussed. Very happy with everything. More

by sethj

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 29, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

We appreciate your positive review about your recent experience with us! Thank you for taking the time to write about your experience. We're looking forward to your next visit with us!

March 25, 2024

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Employee Rating

Great service. Vehicle was completed in a great time.Service personnel Haley was very helpful Vehicle was completed in a great time.Service personnel Haley was very helpful More

by DANNY L FRITZ

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 27, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Mr. Fritz, thank you; we appreciate your feedback! It's great to hear that you had a great experience and Haley took good care of you! See you next time!

March 17, 2024

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Employee Rating

the people are very friendly! nice place to purchase a vehicle. say hello to Sales nice place to purchase a vehicle. say hello to Sales More

by mrRobertm

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mariana Ruiz

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Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

We are glad to hear that Mariana and Haley took great care of you! Thank you for your business!

March 13, 2024

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I have taken my vehicles to them for years. Everyone in the service department is very helpful. Everyone in the service department is very helpful. More

by nlbiggers

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

We appreciate your kind review! Thanks for your business!

March 08, 2024

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Employee Rating

I am from out of state and my Jeep was making a funny noise I stopped in and the young lady that helped me was great ( I have forgotten her name) they did not find anything wrong with the jeep but it di noise I stopped in and the young lady that helped me was great ( I have forgotten her name) they did not find anything wrong with the jeep but it did have a recall they fixed. I have to say it was a great Suprise to stop in and be able to be seen soon after i got there More

by misticmoon59

Recommend Dealer

Yes

Other Employees Tagged: Gary Holder, Donna Taylor, Josh Rice, Anabell Starnes, Michael "Van" Nocker

Helpful 0

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Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

It's so nice to hear that we could help you while you were away from home!

March 08, 2024

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The service department staff is wonderful. Every one is very friendly and they remember your name! Every one is very friendly and they remember your name! More

by Nikkih911.nh

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremiah Bradshaw, Anabell Starnes

Helpful 0

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Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

This is great to hear! We love repeat customers! See you next time!

August 04, 2023

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Employee Rating

Awesome thoughtful caring always thinking of the customer professional clean snacks provided service department excellent staff awesome professional clean snacks provided service department excellent staff awesome More

by emily.punch

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brad Smith, Gary Holder, Josh Rice, Michael "Van" Nocker , Lee Hyde

Helpful 0

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Haley Hovis

Service Advisor

Gastonia Chrysler Dodge Jeep RAM

109 Reviews of Haley Hovis

Dealership Inventory (471 Vehicles)

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