Haley Hovis | Page 11
Service Advisor
Gastonia Chrysler Dodge Jeep RAM
2339 E Franklin Blvd
Gastonia, NC 28054
109 Reviews
Write a Review109 Reviews of Haley Hovis
February 16, 2023
I have used this service department twice in the past few weeks, and both times the service was exceptional. Most recently, I went unannounced to my service advisor Haley in desperate need of advice for a re weeks, and both times the service was exceptional. Most recently, I went unannounced to my service advisor Haley in desperate need of advice for a repair I was doing at home. She took my damaged fastener to the service area where Scott was able to repair it and get me on my way. I can't tell you how much this was appreciated as several other parts warehouses and online sources told me I would need to replace the fastener. I had been told my Jeep would be inoperable unless I wanted to pay for express shipping of a 30-cent custom fastener, but Haley and Scott helped me get it going in 30 minutes. I won't forget this. More
Other Employees Tagged: Samantha Stephens , Lee Hyde, Scott Davison
February 14, 2023
I have brought this vehicle down here several times do to electrical problems with the computer screen and it still has not been fixed correctly. This last time I came down there. I waited several hours and electrical problems with the computer screen and it still has not been fixed correctly. This last time I came down there. I waited several hours and then they informed me that the gentleman that works on this was not there today and I had to drive an hour back home. More
February 14, 2023
Visited express service, was able to get in/out quickly for basic service and will follow up to schedule appointment for other items. Good communication from service rep. for basic service and will follow up to schedule appointment for other items. Good communication from service rep. More
February 09, 2023
Jeff is a great advisor, he got my car in and got things done. Thanks Jeff done. Thanks Jeff More
Other Employees Tagged: Gary Holder, Josh Rice, Tim Triplett, Samantha Stephens, Anabell Starnes , Lee Hyde, Pam Titus
February 09, 2023
Dealership was clean. Staff were all friendly and courteous. They always take good care of me and my vehicles. Staff were all friendly and courteous. They always take good care of me and my vehicles. More
Other Employees Tagged: Josh Rice, Anabell Starnes
January 31, 2023
The facility had great snack bar and beverage selection. Only item I would suggest is changing up the the seating as the couch chairs are old and sink pretty far down when you sit it them. Only item I would suggest is changing up the the seating as the couch chairs are old and sink pretty far down when you sit it them. More