Haley Brackett
Haley Brackett at Ford of Galesburg
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Haley Brackett | Page 6

Service and Sales Liaison

Ford of Galesburg

2201 W Main St
Galesburg, IL 61401

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4.7
55 Reviews

Hello, I'm Haley, an experienced and dedicated Customer Care Liaison with a passion for providing exceptional support and fostering positive relationships between customers and businesses. My role involves actively listening to customer inquiries, addressing concerns, and finding effective solutions to meet their needs. I pride myself on my ability to empathize with customers while maintaining a professional demeanor. Through my strong attention to detail and commitment to continuous improvement, I contribute to enhancing customer satisfaction and loyalty. My goal is to ensure every customer interaction is positive and productive, fostering strong relationships between clients and businesses.

Dealership Experience

10 mos

Industry Experience

10 mos

Languages Spoken

English English

4.7

55 Reviews

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55 Reviews of Haley Brackett

August 19, 2023

Dealership Rating
Employee Rating

Service was very good Price was very good I will be coming back Thank you More

by INTERIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman

Aug 21, 2023

Ford of Galesburg responded

Thank you for the positive review. We look forward to your future visits.

August 19, 2023

Dealership Rating
Employee Rating

A pleasure to work and great service. I will buy out next vehicle from them More

by lclifton50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, DALTON STANCELL , LINDSAY LAMB, JIM TRENT

Aug 19, 2023

Ford of Galesburg responded

Thank you for the kind response we look forward to doing business with you again in the future.

August 19, 2023

Dealership Rating
Employee Rating

Everyone was very friendly and professional. Not only changed oil but checked other system and tires. More

by wpomalley55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman

Aug 19, 2023

Ford of Galesburg responded

Thank you! We love hearing the good feedback.

August 17, 2023

Dealership Rating
Employee Rating

Friendly people at the service desk. Techs are quick and efficient. Great place to buy and service a car. More

by dan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, DALTON STANCELL , LINDSAY LAMB, JIM TRENT

Aug 18, 2023

Ford of Galesburg responded

Thank you Dan

August 17, 2023

Dealership Rating
Employee Rating

Quick, efficient, friendly. Wi-fi. bottled water. Senior discounts is a reason to return next time. More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Ford of Galesburg responded

Happy you were able to take advantage of our comfortable service lounge! We also offer pick up and drop off services!!

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