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Haley Brackett
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Haley Brackett | Page 5
Service and Sales Liaison
Ford of Galesburg
2201 W Main St
Galesburg, IL 61401
58 Reviews
Hello, I'm Haley, an experienced and dedicated Customer Care Liaison with a passion for providing exceptional support and fostering positive relationships between customers and businesses. My role involves actively listening to customer inquiries, addressing concerns, and finding effective solutions to meet their needs. I pride myself on my ability to empathize with customers while maintaining a professional demeanor. Through my strong attention to detail and commitment to continuous improvement, I contribute to enhancing customer satisfaction and loyalty. My goal is to ensure every customer interaction is positive and productive, fostering strong relationships between clients and businesses.
Read moreDealership Experience
11 mos
Industry Experience
11 mos
Languages Spoken
English
58 Reviews
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58 Reviews of Haley Brackett
Verified Customer
Helpful 
November 10, 2023
Very personal people. Hailey always a smile and ready to help. The other two front guys great too. The manager Alex? also great and caring to help. Really listened to what Hailey always a smile and ready to help. The other two front guys great too. The manager Alex? also great and caring to help. Really listened to what you have to say. Trying to get in on the phone lines was a challenge. Amy the finance manager was awesome-really helped getting the finances set up. Over all a great experience. Would recommend them to others. Thank you all. More
by Kat
Other Employees Tagged: Brandon Baughman, Amy Dee, DALTON STANCELL, Erick Lopez
November 07, 2023
Every time I bring one of my vehicles to Ford of Galesburg I’m treated like I mean something to them, and it’s because I do. They service my auto needs like true professionals and ensure my confiden Galesburg I’m treated like I mean something to them, and it’s because I do. They service my auto needs like true professionals and ensure my confidence that the customer comes first! More
by teadub45
Other Employees Tagged: Brandon Baughman, DALTON STANCELL, Erick Lopez , JIM TRENT
November 03, 2023
Extremely friendly and helpful. I would recommend them to my family and friends. I love my car. I would recommend them to my family and friends. I love my car. More
by dianespitzer
Other Employees Tagged: Brandon Baughman
October 08, 2023
Everything good. Service Dept. excellent.no complaints.don’t know why you need fifteen word minimum Service Dept. excellent.no complaints.don’t know why you need fifteen word minimum More
by Jim
Other Employees Tagged: Brandon Baughman, DALTON STANCELL , LINDSAY LAMB, JIM TRENT, Ryan Holmes is a good man. Glad he’s back.
October 07, 2023
You guys are always very professional and always ask questions. And when I have problems it is always answered. questions. And when I have problems it is always answered. More
by heathersmith50
Other Employees Tagged: Brandon Baughman, DALTON STANCELL , LINDSAY LAMB, JIM TRENT
September 17, 2023
I'm not sure I'll be back. They did fix the problem which I could of done if I would of had time but,the $575 I was charged was way out of line for the 3 hrs it took. I never t They did fix the problem which I could of done if I would of had time but,the $575 I was charged was way out of line for the 3 hrs it took. I never thought I would have to pay $1000 to have a water pump and a few parts changed out. I bought my trk from there new ,have always had it serviced there but I'll be looking for somewhere else. More
by HALLMIKE35
Other Employees Tagged: Brandon Baughman, DALTON STANCELL , LINDSAY LAMB, JIM TRENT
August 31, 2023
Good job getting new transmission when other dealerships couldnt....and kept me informed on time line couldnt....and kept me informed on time line More
by tfinch0
Other Employees Tagged: Brandon Baughman
August 27, 2023
It is very nice that they do free oil changes for us elderly people. I have made it a point to drive through the lot and look at the vehicles. elderly people. I have made it a point to drive through the lot and look at the vehicles. More
by JFOX20
Other Employees Tagged: Brandon Baughman, DALTON STANCELL , LINDSAY LAMB, JIM TRENT
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