Gus England
Gus England at Cedar Rapids Toyota
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Gus England | Page 2

Quick Lube Manager

Cedar Rapids Toyota

1190 Boyson Rd
Hiawatha, IA 52233

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40 Reviews

I have the shop open by 720 M-F am for those that need to get to work early. Thank you for using the Quick Lube Center.

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40 Reviews

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40 Reviews of Gus England

July 22, 2016

Dealership Rating
Employee Rating

Excellent Customer Service I am always happy to bring my car in for service here at CR Toyota. They always treat me so nice. They go above and beyond for their customers to ma More

by KjmsdShlK6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 22, 2016

Cedar Rapids Toyota responded

We appreciate you taking the time to let us know how we are doing.

July 18, 2016

Dealership Rating

15k service Good, quick overall service. Please don't ask to wash my car and not follow through with it. If I say yes, please do it. More

by toyota32
Recommend Dealer
Yes

Other Employees Tagged: Joe Kem , Doug Olson

Jul 19, 2016

Cedar Rapids Toyota responded

We apologize for the oversight and passed your note to those you mentioned.

July 14, 2016

Dealership Rating
Employee Rating

Excellant job. Awesome job. Very happy with Cedar Rapids Toyota dealership. PHIL has treated us very well. He is one of the Best person I have ever had in buying veh More

by Jeff 6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Wieneke, Wendy Nelson

Jul 16, 2016

Cedar Rapids Toyota responded

Appreciate the kind words and have passed this on to Phil.

July 13, 2016

Dealership Rating
Employee Rating

Excellent service department Specifically on this visit, we were overdue for our final 25k complimentary service as we were on vacation and went over. They still performed the se More

by jjjandkk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Griswold

Jul 16, 2016

Cedar Rapids Toyota responded

Thank you for your return business. We look forward to seeing you on the next. Remember we service almost every make.

July 10, 2016

Dealership Rating
Employee Rating

Traded to own SUV Terry was very helpful w/details of the SUV I purchased w/trade in. Very friendly & courteous. Bill also friendly & explained details well w/buying More

by debby1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Fridinger, Steve Lemke , Chris Griswold, Joe Kem, Greg McCoy , Terry Helgeson, Bill McArthur, Doug Olson

Jul 15, 2016

Cedar Rapids Toyota responded

On behalf of the entire staff, we thank you for the kind words.

June 28, 2016

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Employee Rating

New facility Great new facility very efficient. Only drawback would be it is a little confusing to get from the area of drop off for the quick lube to the office More

by tommy boy
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Griswold

Jun 28, 2016

Cedar Rapids Toyota responded

Thank you for the feedback. It's always great to hear from our customers on how to maybe stweak things to make more efficient, Glad you like the new facility. See you on the next visit.

June 23, 2016

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Employee Rating

We love CR TOYOTA We have never had a bad service experience with the SALES or SERVICE departments the staff goes above and beyond to get the cars or trucks done on ti More

by michael5008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2016

Cedar Rapids Toyota responded

Thank you so much for the kind review and years of loyalty. Hope you are enjoying the new store.

April 14, 2016

Dealership Rating

Best Dealership in town! I would not do business anywhere else. CR Toyota has the best vehicles, sales, and service in the area. In my 30 plus years of shopping for vehicles, More

by Bscott67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2016

Cedar Rapids Toyota responded

Wow...it's hard to come up with anything more than WE ALL thank you for your years of repeat business and look forward to showing off the New store this June.

March 24, 2016

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Employee Rating

Stefan Christensen I have had many vehicle buying experiences and for the first time I have found not only an excellent dealer, I have found an excellent sales professio More

by C J Goddard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Griswold , Stefan Christensen, Bill McArthur, Curt Wiedemeier

Apr 01, 2016

Cedar Rapids Toyota responded

Thank you for such kind words about Stefan. He is a great asset to the store and have passed on your praise to him and the rest of the mentioned staff. Can't wait to have you in the new store.

December 21, 2015

Dealership Rating

I don't believe what they say Took in both of my cars and i already knew what was wrong with them but since i just moved ihave no placeto do the work so i took in for oil, rotate t More

by Service101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 07, 2016

Cedar Rapids Toyota responded

The Toyota Quick Lube service was sent up a couple years back to help relieve some of the lighter maintenance items from our main Toyota building. It is on a first come, first serve basis. Due the popularity of this service and the many Toyota units in operation, we know the "Quick Lube" has been anything but quick. The building expansion currently in process is primarily designed to help with the time consumers have to wait for service. So to be fair; we did not spend over four hours on just your two Honda vehicles. Because of the major back log and wait times, sometimes the guys do use a guide to get a quick assessment and not an actual measurement down to the exact millimeter. Obviously not what you were looking for and we apologize for that. Also to bring two Honda's to a Toyota Quick Lube has me wondering, if you knew you needed scheduled maintenance items on your Honda's, why not just tell us or take it to a Honda store?

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