Greg Hendrix
Greg Hendrix at Crown Acura
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Greg Hendrix

Used Car Sales Manager

Crown Acura

18911 US Hwy 19 N
Clearwater, FL 33764

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4.3
26 Reviews
4.3

26 Reviews

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26 Reviews of Greg Hendrix

September 30, 2023

Dealership Rating
Employee Rating

One star is too many. I’m not even going to get into the details of the nightmare leading up to my car being delivered, the photos below speak for themselves. This deal More

by alxpsck110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sophie Morris, Ashlee Proefke , Kai

Oct 03, 2023

Crown Acura responded

TO: alxpsck110 We are sorry you were unhappy with the condition of the used vehicle you purchased from Crown Acura. We agree the detail could have been far better before it shipped, and because of this, we have implemented a new process to ensure all out-of-state vehicles are fully detailed before leaving the dealership. Regarding the condition, we would never imply a car is flawless nor intentionally hide damage; typically, most used cars have some cosmetic imperfections. Crown Acura is committed to customer satisfaction, so after hearing your concerns, Crown Acura decided it was best to reverse the transaction, fully refund your down payment, and transport the vehicle back so you didn't incur any out-of-pocket expense. Sincerely, Sophie Morris General Manager

Oct 03, 2023

alxpsck110 responded

Your sales person said multiple times that this car was a “clean” car and that we would be “very happy with it”. So save it. Don’t gaslight customers it’s ridiculous and do not respond again.

July 01, 2023

Dealership Rating
Employee Rating

Thank you endlessly to Evan Lantry and the new car sales team (Ashlee Proefke-you too!) for making my first ever leasing experience a quick, painless, and fun experience. The team at Crown is AMAZING and a More

by Jeremy S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sophie Morris, Scott Martin, Bart Bartley, Marc Maynard, Logan Lane, Ashlee Proefke, Jay Rudio , Darren Hutchinson, Arash Tamaddonzia, Evan Lantry

July 29, 2022

Dealership Rating
Employee Rating

Gillian Barnes at Crown Acura is an absolute pleasure to work with! She is professional, friendly, and knowledgeable and worked with us to make the transaction work. This dealership has a lot of integrity a More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gillian Barnes, Jay Rudio

Jul 29, 2022

Crown Acura responded

Jennifer, Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are pleased that Gillian's and Jay's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!

June 09, 2022

Dealership Rating
Employee Rating

Ashlee helped me get out of my lease early and made the whole process smooth and easy! I would recommend her to everyone looking for a new vehicle More

by Taylorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Crown Acura responded

Taylor, Thank you so much for your wonderful review! We are delighted that Ashlee could provide you with a smooth and efficient experience and she will be honored to have earned your kind recommendation! Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

May 25, 2022

Dealership Rating
Employee Rating

Arash was great to work with. He was patient and very helpful. He answered all of our questions and guided us smoothly through the vehicle purchase. More

by John and Angie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arash Tamaddonzia

May 26, 2022

Crown Acura responded

John and Angie, Thank you so much for your positive review! We are so glad that Arash took great care of you and provided you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

May 06, 2022

Dealership Rating
Employee Rating

Simply amazing and truky grateful for this team. The help and loved they showed was amazing More

by Irv2488
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Rudio, Toby Lowry

May 06, 2022

Crown Acura responded

Thank you for your 5-star rating! We are so glad that our team provided you with top-notch service throughout your visit. We hope for an opportunity to work with you again in the future. Safe travels!

April 07, 2022

Dealership Rating
Employee Rating

Arash was welcoming and professional. He did a great job keeping me informed throughout the process. He took the time to listen to my needs and did not hesitate when asked to explain any More

by Det.J.Zayas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arash Tamaddonzia

Apr 07, 2022

Crown Acura responded

Thank you for taking the time to leave Arash this positive review and recommendation! Providing top-notch service is so important to us, and we are pleased that his efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. On behalf of the entire team- we wish you the safest of travels until we meet again!

January 10, 2022

Dealership Rating
Employee Rating

When I went to Acura for the 1st time this past weekend it completely changed my perception of car shopping. Arash came to meet us on the lot and he had great energy, was very knowledgeable and so professi More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sophie Morris , Arash Tamaddonzia

Jan 10, 2022

Crown Acura responded

Jennifer, Thank you so much for your wonderful review and recommendation! We are honored that you took the time to visit us, and we are so glad that Arash, Sophia, and Greg provided you with top-notch service and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

December 19, 2021

Dealership Rating
Employee Rating

Gary Scott is fantastic…low key & knowledgable…friendly & no pressure…we had another great car buying experience with Crown Acura…our 2nd 2018 RDX in 6 months! many thanks, Jill & Pat Randall More

by jillrandall23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Rudio , Gary Scott

Dec 20, 2021

Crown Acura responded

Jill and Pat. Thank you for your 5-star review! We are honored by your repeat business, and we are overjoyed that Gary could provide you with a pressure-free and exceptional experience! It is our pleasure to serve you. Wishing you the warmest congratulations on your new Acura RDX- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 27, 2021

Dealership Rating
Employee Rating

Great place to get a new car or used. I love the team there.thanks More

by Chieftainjason013
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Rudio , Gary Scott

Oct 27, 2021

Crown Acura responded

Jason, Thank you for your 5-star rating! We appreciate your business, and we are delighted that we could provide you with a remarkable experience! We warmly congratulate you on your new vehicle, and we wish you the safest of travels until we meet again!

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