Gina Battistini

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Claudia, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

Samantha, Thank you! Jim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new 2024 Acura MDX! Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Gina here at Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

We appreciate your feedback, and we take your concerns seriously. However, we must address some misconceptions. Witold Stopyra is a highly respected technician known for his expertise and professionalism nationwide. While he may have an accent, his competence and dedication to his craft are undeniable. Regarding Gina Battistini, she is one of our most valued service advisors, known for her exceptional communication skills and professionalism. We apologize if there was any miscommunication regarding your instructions, and we will address this matter internally. Regarding the scratches on your paint, we sincerely apologize for any oversight. Our team makes every effort to complete repairs thoroughly and without causing additional damage. We will investigate this issue further to ensure it doesn't happen again. We value your business and feedback. If you would like to discuss your experience further or give us another chance to address your concerns, please don't hesitate to reach out. We are committed to providing the highest level of service to our customers. Eric Diaz General Manager 860-829-3787