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Gina Battistini
Gina Battistini at Acura of Berlin
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Gina Battistini | Page 2

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.7
15 Reviews
4.7

15 Reviews

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15 Reviews of Gina Battistini

April 07, 2024

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A great place to buy and have your Acura serviced. They do everything, right. Word More

by JBARAN
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Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Apr 08, 2024

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

April 07, 2024

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Gina was very understanding, pleasant and knowledgeable. . She answered all of my questions and was accommodating More

by dbelcourt
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Yes
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Apr 07, 2024

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Gina here at Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

April 01, 2024

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My experience was awful. My service department representative Gina Battistini does not listen to instructions and struggles communicating. I had a trim piece replaced on the More

by Chris R
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Recommend Dealer
No
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Apr 02, 2024

Acura of Berlin responded

We appreciate your feedback, and we take your concerns seriously. However, we must address some misconceptions. Witold Stopyra is a highly respected technician known for his expertise and professionalism nationwide. While he may have an accent, his competence and dedication to his craft are undeniable. Regarding Gina Battistini, she is one of our most valued service advisors, known for her exceptional communication skills and professionalism. We apologize if there was any miscommunication regarding your instructions, and we will address this matter internally. Regarding the scratches on your paint, we sincerely apologize for any oversight. Our team makes every effort to complete repairs thoroughly and without causing additional damage. We will investigate this issue further to ensure it doesn't happen again. We value your business and feedback. If you would like to discuss your experience further or give us another chance to address your concerns, please don't hesitate to reach out. We are committed to providing the highest level of service to our customers. Eric Diaz General Manager 860-829-3787

January 28, 2024

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Accommodating. Easy to schedule. Drove right in. No problems. The garage is super clean and modern. I did have an issue which was not resolved due to warmer weather More

by Davidcourcy
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Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Gina

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Jan 29, 2024

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

January 27, 2024

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Great experience last time I came in with my Acura RDX. Met new service advisor Gina. More

by B
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Recommend Dealer
Yes
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Jan 28, 2024

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

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