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Gerard Rose
Gerard Rose at Dirito Brothers Walnut Creek Volkswagen
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Gerard Rose | Page 2

Volkswagen Specialist

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.7
166 Reviews

Dealership Experience

12 yrs

Industry Experience

31 yrs, 10 mos

4.7

166 Reviews

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166 Reviews of Gerard Rose

September 28, 2023

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Employee Rating

Everyone is nice, easy to approach, and made me feel comfortable even just walking in without an appointment More

by sarahm5999
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ricki

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Sep 29, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your 5-star review. We're delighted to read that our team made you feel comfortable. It's important for us to create an environment where everyone feels welcome and can approach us with ease. We appreciate your feedback and look forward to assisting you again in the future. Thanks for choosing us at Dirito Brothers Walnut Creek Volkswagen.

August 20, 2023

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Employee Rating

I visited other dealerships prior to coming to Dirito Brothers. By far the best experience. I keep my cars for a long time just to avoid the new car purchase. Gerard let me drive a couple cars low pressu More

by ZEMENES
Recommend Dealer
Yes

Other Employees Tagged: Nanika Orgil

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Aug 21, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We understand it's a big decision where you purchase your car from, and we are grateful that you chose Dirito Brothers Walnut Creek Volkswagen. Congratulations again on your new purchase, and thank you for your positive 5-star review! If you have any additional needs or questions, our Sales Team will be more than happy to assist you.

August 06, 2023

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I told how much I would buy the vehicle for, and he brought the price down to make it happen. More

by thurstonst
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Recommend Dealer
Yes
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Aug 07, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello, and thank you for your positive 4-star review. We're happy to see that our Sales Team here at Dirito Brothers Walnut Creek Volkswagen was accommodating during your visit, and congratulations on your new purchase. Have a great day.

July 11, 2023

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Gerard was very pleasant from the start. I believe the amount of money spent kicked things up a notch! More

by COCAJB
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Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis Scripillit

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Jul 11, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you for your business and feedback. We are so glad that you had a pleasant experience with our staff at Dirito Brothers Walnut Creek Volkswagen and we would be honored to work with you again someday.

July 06, 2023

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Very pleased with sales manager Gerard Ross. Excellent service excellent customer service in Walnut Creek. More

by MINASDU
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Yes
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Jul 07, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your wonderful rating and review! Our Sales Team at Dirito Brothers Walnut Creek Volkswagen is elated to know that you received excellent customer service during your car-buying experience. Congratulations on your new car!

Jul 07, 2023

MINASDU responded

Thank Dirito Brothers. Meena sidhu

July 01, 2023

Dealership Rating
Employee Rating

Gerard, as usual, was professional and friendly. He helped us complete the purchase of our e-Golf off the lease with ease and clarity. Erin was equally professional and informative in completing t More

by JAMIEOHARRIS853
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis Scripillit

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Jul 02, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you for taking the time to leave your kind review. We are ecstatic to learn that you had a pleasant purchasing experience with the help of our Sales Team at Dirito Brothers Walnut Creek Volkswagen and we congratulate you on your purchase.

May 26, 2023

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Was a fast and easy transaction, no pressure from the person helping us. Gave me the keys to test drive, I loved it, came back and it was a done deal. Absolutely had a great experience with my first car More

by JUDYMORALES12
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Recommend Dealer
Yes
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May 27, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing us here at Dirito Brothers Walnut Creek Volkswagen to make your first dealership purchase. We enjoyed reading about your fast and easy transaction and no-pressure sale from our Sales Team. Thank you for your recommendation and this 5-star review.

May 25, 2023

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Employee Rating

It was a smooth experience to Lease the Car. I would do business in the future with Dorito Brothers again More

by JPSULLIVAN44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ritola

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May 26, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hi, we're so glad to read that you had a smooth leasing experience here at Dirito Brothers Walnut Creek Volkswagen. We're thrilled to learn that we have earned your return business, and thank you for your excellent review. We welcome you back anytime.

May 08, 2023

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Employee Rating

I went there to service my car . I was greeted promptly and I was directed to The desk of Kevin, this gentleman explained what it was the service available for the miles in the car , More

by MONCASI12
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

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May 19, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great rating and review. We are happy to see our Service Team at Dirito Brothers Walnut Creek Volkswagen was able to provide prompt and quality service. We thank you for your business.

May 03, 2023

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Excellent customer service. This was the easiest car transaction I have ever had. Definitely recommend. More

by imagine6078
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Recommend Dealer
Yes
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May 21, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your five-star review about your experience with our Sales Team at Dirito Brothers Walnut Creek Volkswagen. We appreciate your business and hope to see you again soon.

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