Gary Dos Reis | Page 2

I do not recommend this place. They are far from professional. I ordered a car from Dealer in June. On August 3rd, Salesperson Lina called me on the company phone and said that They are far from professional. I ordered a car from Dealer in June. On August 3rd, Salesperson Lina called me on the company phone and said that the car had arrived and the remote starter on had not been installed yet, I told Lina that I did not want a remote starter. They installed a remote starter on the car without my permission. I bought the car on August 15th. When I checked the remote starter, I noticed that it was not working properly. On August 29th I emailed Gary, the sales manager, informing him that the Remote starter was not working. I was not satisfied with the product and asked them to share their return policy. I said that under Connecticut law companies are required to share their return policies.If they don't have a return policy, I reported that I have a 30-day return period under Connecticut law. Sales manager Gary didn't share their return policy with me and blocked my email. The remote starter they sold me does not work and they do not want to help in any way. They talk to you until they sell the car, then they don't even look at you. When they sell cars, they forcefully sell non-working accessories. They don't share any return policies and they violate Connecticut law. No one should buy a car or anything from them. They are deceiving people. They don't refund my money. Especially general sales manager Gary is very disrespectful and rude. Here I am writing again. If they want to check the product and help me, I ask them to give me a service appointment. I can bring my car and be happy to return the remote starter that is not working. More

Helpful 2

Report | Print

Their name A1 Toyota say it all they really are the best Toyota dealership. My husband was convinced that all dealerships were the same I come from an area where the dealerships don’t care about the custome Toyota dealership. My husband was convinced that all dealerships were the same I come from an area where the dealerships don’t care about the customer and are willing to charge thousands over list, but not A! Toyota they really do have the best prices. A! must pride themselves on their extraordinary teamwork Their staff is excellent starting with Frank Crisafi who responded to my on line inquiry, Kevin Wright who was our sales Consultant, he explained the process of reserving a vehicle and how long it would take to get the Prius Prime that I wanted. True to A! Toyota’s word I was contacted by Gary that the car was in and Frank with the final price. When we arrived to finish the transaction the car was ready and Kevin was available to give me a complete and thural walk through of my new Prius. They really are the best and care about the customer. More

Helpful 0

Report | Print

very professional, courteous, good listening, helpful. A wonderful dealership with very nice people, pleasure to interact with them A wonderful dealership with very nice people, pleasure to interact with them More

Helpful 0

Report | Print

All the staff at A1 is friendly and welcoming. I feel at home from the time I enter the dealership until the time I leave. This holds true every time I enter. Quincy, my sales consultant, was very I feel at home from the time I enter the dealership until the time I leave. This holds true every time I enter. Quincy, my sales consultant, was very knowledgeable and made the car buying process very easy. More

Helpful 0

Report | Print

Gary and Kyle are the reason I come back to this dealership. This is the 5th vehicle that I’ve bought from A-1. Kyle is the best sales person I’ve ever worked with. They make me feel comfortable, an dealership. This is the 5th vehicle that I’ve bought from A-1. Kyle is the best sales person I’ve ever worked with. They make me feel comfortable, and that’s why I would never even think of shopping anywhere else. More

Helpful 0

Report | Print

We picked up our new Sienna from A1 Toyota yesterday. I can’t say enough about the positive buying experience we had. We worked with Gary and Kevin in the sales process and Paul in the finance process. I can’t say enough about the positive buying experience we had. We worked with Gary and Kevin in the sales process and Paul in the finance process. The whole process was stress free and completely non invasive. Paul found us an excellent interest rate on our loan, and Kevin gave us a very thorough tutorial on our van, especially the safety and roadside maintenance features (spare tire, tools, etc.). When it’s time for our next vehicle, we’ll look at A1 first. More

Helpful 0

Report | Print

From my first touch encounter I would describe the experience as attentive, responsive, professional and communicative especially with the supply chain issues being experienced nationally. The deliver experience as attentive, responsive, professional and communicative especially with the supply chain issues being experienced nationally. The delivery was a pleasure and the extraordinary teamwork at A1 sets an example that exceeded my expectations. A normally stressful experience leasing an automobile was a pleasure right down to the business transaction. Love my Toyota 2022 Highlander. More

Helpful 0

Report | Print

This is a great dealership. I traveled from out-of-state to purchase my vehicle because the prices are so competitive. My salesman, Bobby, was conscientious and attentive. The sales manager, Hatim, was ex to purchase my vehicle because the prices are so competitive. My salesman, Bobby, was conscientious and attentive. The sales manager, Hatim, was extraordinary and called me twice to go over all the figures. The general manager was responsive and helpful when an issue arose after the sale. More

Helpful 0

Report | Print

I just purchase my fourth Toyota. The all new Venza boy am I so happy, Hatim one of the Mangers made it happen I Thank You! Jose, Amjad and Dado thank you for being very knowledgeable and seeing me through am I so happy, Hatim one of the Mangers made it happen I Thank You! Jose, Amjad and Dado thank you for being very knowledgeable and seeing me throughout the process. Sunny thank you so very much for the delivery of my vehicle on time very pleasant and professional. Frank in finance thank you too. What a smooth transaction. A1 Toyota your the BEST.. I WILL REFER EVERYONE my circle of friends is large. 🙏✅👌♥️ More

Helpful 2

Report | Print

I’ve been buying cars from A-1 Toyota for many years and would not go to any other dealership. Gary Dos Reis, the General Manager, ensures that I am happy with my purchase and that I always get the best de would not go to any other dealership. Gary Dos Reis, the General Manager, ensures that I am happy with my purchase and that I always get the best deal. Kevin Wright, Sales Consultant, was excellent in explaining all the features of my new Venza. A1 Toyota is the best dealership in Connecticut! More

Helpful 1

Report | Print