Mustafa Alsamraie

A great establishment and very friendly staff. My third car from them and it’s always a pleasure to be there. Abdul, Yahia, Hatim, Mostafa, Gary and Eddie are very professional and they always mak My third car from them and it’s always a pleasure to be there. Abdul, Yahia, Hatim, Mostafa, Gary and Eddie are very professional and they always make my experience hassle free. I’ve referred so many friends to A1 Toyota and they’re all happy with their experience. More

Helpful 0

Report | Print

We had a great experience at A-1 Toyota. They delivered on all their promises and were honest, professional, personable and helpful. They delivered on all their promises and were honest, professional, personable and helpful. More

Helpful 0

Report | Print

Quincy was very helpful during the whole process. I’m very happy with my new Tacoma. I’d recommend Quincy and A1 Toyota to anyone looking to get a Toyota. The whole process was smooth and fast. I’m very happy with my new Tacoma. I’d recommend Quincy and A1 Toyota to anyone looking to get a Toyota. The whole process was smooth and fast. More

Helpful 0

Report | Print

I do not recommend this place. They are far from professional. I ordered a car from Dealer in June. On August 3rd, Salesperson Lina called me on the company phone and said that They are far from professional. I ordered a car from Dealer in June. On August 3rd, Salesperson Lina called me on the company phone and said that the car had arrived and the remote starter on had not been installed yet, I told Lina that I did not want a remote starter. They installed a remote starter on the car without my permission. I bought the car on August 15th. When I checked the remote starter, I noticed that it was not working properly. On August 29th I emailed Gary, the sales manager, informing him that the Remote starter was not working. I was not satisfied with the product and asked them to share their return policy. I said that under Connecticut law companies are required to share their return policies.If they don't have a return policy, I reported that I have a 30-day return period under Connecticut law. Sales manager Gary didn't share their return policy with me and blocked my email. The remote starter they sold me does not work and they do not want to help in any way. They talk to you until they sell the car, then they don't even look at you. When they sell cars, they forcefully sell non-working accessories. They don't share any return policies and they violate Connecticut law. No one should buy a car or anything from them. They are deceiving people. They don't refund my money. Especially general sales manager Gary is very disrespectful and rude. Here I am writing again. If they want to check the product and help me, I ask them to give me a service appointment. I can bring my car and be happy to return the remote starter that is not working. More

Helpful 2

Report | Print

Kyle suck, he dodges our calls and doesn't communicate very well. We were scheduled for a visit and no one knew, and Kyle wasn't there. We noticed it's a pattern of Kyle. The car we bought, we knew nothin very well. We were scheduled for a visit and no one knew, and Kyle wasn't there. We noticed it's a pattern of Kyle. The car we bought, we knew nothing about, at least from Kyle! Thanks to YouTube! More

Helpful 0

Report | Print

I hadn’t had a Toyota in years. I had switched over to Honda vehicles but wanted my Toyota Rav-4 back. I recently purchased a 2022 Rav-4 from this dealer. Our sales person Quincy Sm I had switched over to Honda vehicles but wanted my Toyota Rav-4 back. I recently purchased a 2022 Rav-4 from this dealer. Our sales person Quincy Smith was the best. No haggling and had the best rapport. Overall he was a great person who was patient and kind during the whole process. Basically everyone I dealt with was nice. I would recommend A-1 Toyota to anyone looking to purchase a vehicle. The experience is above and beyond what I expected. My husband and I were pleased that we made the right decision to switch. 😊 More

Helpful 0

Report | Print

From my first touch encounter I would describe the experience as attentive, responsive, professional and communicative especially with the supply chain issues being experienced nationally. The deliver experience as attentive, responsive, professional and communicative especially with the supply chain issues being experienced nationally. The delivery was a pleasure and the extraordinary teamwork at A1 sets an example that exceeded my expectations. A normally stressful experience leasing an automobile was a pleasure right down to the business transaction. Love my Toyota 2022 Highlander. More

Helpful 0

Report | Print

I just purchased my fourth Tacoma from A-1 and Quincy Smith. He did a great job with finding the exact truck I wanted including the specific color and options. This was more challenging than normal becau Smith. He did a great job with finding the exact truck I wanted including the specific color and options. This was more challenging than normal because of the pandemic and the shortage of vehicles. Mike the Service Manager was also very helpful in getting some accessories installed including some LED lighting. Needless to say, I am extremely happy with Quincy and Mike and would recommend them to anyone looking for a new Toyota. More

Helpful 0

Report | Print

love buying cars here! I always but brand new with A1! Never disappoints ! I only buy with Dado. Best salesman I know. Thank you so much! Never disappoints ! I only buy with Dado. Best salesman I know. Thank you so much! More

Helpful 0

Report | Print

I just purchase my fourth Toyota. The all new Venza boy am I so happy, Hatim one of the Mangers made it happen I Thank You! Jose, Amjad and Dado thank you for being very knowledgeable and seeing me through am I so happy, Hatim one of the Mangers made it happen I Thank You! Jose, Amjad and Dado thank you for being very knowledgeable and seeing me throughout the process. Sunny thank you so very much for the delivery of my vehicle on time very pleasant and professional. Frank in finance thank you too. What a smooth transaction. A1 Toyota your the BEST.. I WILL REFER EVERYONE my circle of friends is large. 🙏✅👌♥️ More

Helpful 2

Report | Print