Dealership Experience
9 yrs, 9 mos
Languages Spoken
English
Spanish
589 Reviews
Write a Review589 Reviews of Freddy Padilla
April 23, 2024
Helpful and friendly. No hard sell on optional service. Really customer-oriented. Makes me very comfortable to bring my car here. No hard sell on optional service. Really customer-oriented. Makes me very comfortable to bring my car here. More
Other Employees Tagged: Nicholas Marin
April 23, 2024
I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin
April 23, 2024
Good service especially Hispanic gay very nice and cordially, respectful . En herbal very nice costumer service cordially, respectful . En herbal very nice costumer service More
Other Employees Tagged: Genaro Rosario, Jorge Prado
April 20, 2024
The gentleman who assisted me was very polite and accomodating despite the fact that I arrived more than 5 minutes late. I felt bad about arriving late since I was the last appointment of the day, b accomodating despite the fact that I arrived more than 5 minutes late. I felt bad about arriving late since I was the last appointment of the day, but the associate (I did not get his name but it shows "Freddy" on my receipt) was extremely gracious about it. In addition to his politeness and professional demeanor, I received the absolute BEST car wash that I ever received when bringing my car for service. I had told Freddy that my mats were a mess and to just do what he could. Well, he went above and beyond! I did not get a chance to thank him because I was in my car driving away when I noticed the excellent job. Please pass along my thanks to Freddy for everything! More
April 18, 2024
I asked to have the DCM module looked at and hopefully replaced. An attempt to update the module was made but no update was available. The I was told by Toyota phone support that the DCM module is likely replaced. An attempt to update the module was made but no update was available. The I was told by Toyota phone support that the DCM module is likely the cause of the system’s numerous crashes and quarks. But not attempt was made to replace the module. I’m upset that I paid extra for this head unit and the unit doesn’t work properly or reliably. More
Other Employees Tagged: Bruce Rosales
April 16, 2024
Excellent work very courteous got the job done not a long wait great service nice facilities wait great service nice facilities More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin
April 15, 2024
Service center is very slow. Took a little over 2 hours for a regular oil change. Also, the technology in the center is poor. The large screen that displays the status of the veh Took a little over 2 hours for a regular oil change. Also, the technology in the center is poor. The large screen that displays the status of the vehicles was blank the entire time, even though there were multiple people waiting. The text message system, the texts come through with just variables instead of your information. For instance, I got a text that said %DEALERSHIPNAME% is current working on your %YEAR% %MAKE% %MODEL%. The scheduling website also seems broken. It would not let me choose an oil change no matter what I did. The only service available to be was tire rotation, I could not get oil change to come up, I had to call to make the appointment. The staff are friendly, but the work is slow and the technology is not working properly. More
April 12, 2024
FOr review to advise. all service was good and on time delivery and. etc. thank you, all service was good and on time delivery and. etc. thank you, More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin