687 Reviews
Write a ReviewDealership Experience
8 yrs, 8 mos
Industry Experience
13 yrs
Languages Spoken
English
Spanish
687 Reviews of Bruce Rosales
April 29, 2024
My overall experience with the service department is excellent. I am always confident with the work. I appreciate being updated directly from the mechanic. I found him to be thorough, and complete ver excellent. I am always confident with the work. I appreciate being updated directly from the mechanic. I found him to be thorough, and complete very informative. The lady needs to be more personable. I left feeling like I interrupted her day. I always recommend this service department to my friends and family members who own Toyota vehicles. More
Other Employees Tagged: Freddy Padilla, Kelsey Cimillo
April 29, 2024
excellent service very professional and friendly provided me with all the services that I needed in a timely manner and fashion me with all the services that I needed in a timely manner and fashion More
Other Employees Tagged: Kelsey Cimillo, Eduardo Castillo
April 29, 2024
I made a second appointment to get my trunk, which was not opening properly. I was told it was because I had to press down the key and my appointment was canceled. However, my trunk is still not opening p not opening properly. I was told it was because I had to press down the key and my appointment was canceled. However, my trunk is still not opening properly. More
April 23, 2024
I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. More
Other Employees Tagged: William Hughes, Freddy Padilla, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin
April 22, 2024
Appreciate Glen Toyota's professional service. Always polite and extremely helpful. I have trusted & used their awesome repairs for the past 15 years. Always polite and extremely helpful. I have trusted & used their awesome repairs for the past 15 years. More
Other Employees Tagged: Joe Esposito, Jason Forkins
April 18, 2024
I asked to have the DCM module looked at and hopefully replaced. An attempt to update the module was made but no update was available. The I was told by Toyota phone support that the DCM module is likely replaced. An attempt to update the module was made but no update was available. The I was told by Toyota phone support that the DCM module is likely the cause of the system’s numerous crashes and quarks. But not attempt was made to replace the module. I’m upset that I paid extra for this head unit and the unit doesn’t work properly or reliably. More
Other Employees Tagged: Freddy Padilla
April 16, 2024
Excellent work very courteous got the job done not a long wait great service nice facilities wait great service nice facilities More
Other Employees Tagged: William Hughes, Freddy Padilla, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin
April 12, 2024
This was my first vehicle service at Glen Toyota Bruce was excellent. Raymond Ortiz sales consultant was also 5 star. Glen Toyota in Fair Lawn great place to buy and service your Toyota vehicles. was excellent. Raymond Ortiz sales consultant was also 5 star. Glen Toyota in Fair Lawn great place to buy and service your Toyota vehicles. More
Other Employees Tagged: Raymond Ortiz
April 12, 2024
FOr review to advise. all service was good and on time delivery and. etc. thank you, all service was good and on time delivery and. etc. thank you, More
Other Employees Tagged: William Hughes, Freddy Padilla, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin
April 09, 2024
staff not interested in offering new services. I need new services but will look elswhere I need new services but will look elswhere More
Other Employees Tagged: William Hughes, Freddy Padilla, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin