William Hughes
William Hughes at Glen Toyota
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William Hughes

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

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4.7
622 Reviews

Dealership Experience

6 yrs, 10 mos

4.7

622 Reviews

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622 Reviews of William Hughes

May 03, 2024

Dealership Rating
Employee Rating

Kelsey was fantastic and i was out within 45 minutes. They even washed and vacumed the car!!! More

by jscambio
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 02, 2024

Dealership Rating
Employee Rating

Need to provide complete price in text estimates not just the part price so there are no surprises later with the bill. More

by szurly
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 01, 2024

Dealership Rating
Employee Rating

I don’t like the deception and you lie me. When I did the contract. More

by jose_cape
Service Price Transparency
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Service Time
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Recommend Dealer
No

April 29, 2024

Dealership Rating
Employee Rating

I was cursed by employee and treated unprofessionally from the minute I stepped into the service center. Staff was already angry and bad mouthing others upon my arrival horrible first time experience More

by ericarnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Freddy Padilla

April 23, 2024

Dealership Rating
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I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. More

by ljasiu11
Service Price Transparency
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Recommend Dealer
Yes

April 21, 2024

Dealership Rating
Employee Rating

Bill, I was very helpful. He got me in right away and kept me updated on when my car was going to be ready. More

by mindyb67
Service Price Transparency
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Recommend Dealer
Yes

April 19, 2024

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Employee Rating

Bill Hughes is good service writer. He listens to all my concerns and explains in detail all the issues and repairs to my vehicle. More

by John Doe
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

April 19, 2024

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Employee Rating

Service was done in a timely manner. I was in and out within an hour. More

by ddscacchetti
Service Price Transparency
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Recommend Dealer
Yes

April 16, 2024

Dealership Rating
Employee Rating

Excellent work very courteous got the job done not a long wait great service nice facilities More

by BENIMOFF
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 16, 2024

Dealership Rating
Employee Rating

Overall, decent service. Only gripe is that greasy fingerprints were left all over my vehicle's hood by the service technicians. More

by Rick
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 23, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

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