Fred Enriquez | Page 5

Service manager was helpful Fred was good about explaining everything during and after the service was completed on additional work that needs to be completed explaining everything during and after the service was completed on additional work that needs to be completed More

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I took the car in to have the batteries replaced (I have two). After the work was completed, the car was not left where they told me it would be. It was still back at the Service Center entrance. Also, the two). After the work was completed, the car was not left where they told me it would be. It was still back at the Service Center entrance. Also, the GPS was all screwed up. They forgot to reset it. I took it back a few days later to have the uConnect soft reset, and they didn't know how to do that. So now I have to take it to someone else to get that fixed. Pretty sad a Jeep dealer doesn't know how to do that, or maybe the guy I was working with didn't know, and didn't know how to ask someone else working then how to do that. More

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Great dealership so far when it comes to maintenance. Very friendly and happy to help Very friendly and happy to help More

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I would recommend this dealership to anyone of my friends are family members to get their cars service are family members to get their cars service More

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On 9-16-22 I scheduled my Jeep Galdiator in for a recall and additional maintenance of oil change, tires rotation and balance. Earliest appointment was 11am and was told may take all day because of the extr and additional maintenance of oil change, tires rotation and balance. Earliest appointment was 11am and was told may take all day because of the extra work. Really?! I dropped it off at 8:30am And was Uber’ed home since I had to go to work. Turned out It was finished earlier than expected around noon so I told the service advisor I’d pick it up in the morning. Wish I’d never done that. Invoice shows milage in/out are identical but my odometer showed it was driven for 20 miles since I’d last dropped it off. The AC had been adjusted and the music switched to SiriusXM Radio. Thanks a lot Mr. service advisor. That’s wear and tear on my vehicle I’ll never get back again, fuel, and music subscription. Great job stealing from your customers. Must be nice to be able to take customer’s vehicles home for a change. More

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i always have a great experience here at jeep. The customer service is really great. The customer service is really great. More

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I searched every Jeep dealer in the West valley and because of the respect they had for me and my choices, I picked Larry Miller on Bell Rd in 1997. The service was always a positive experience and eac because of the respect they had for me and my choices, I picked Larry Miller on Bell Rd in 1997. The service was always a positive experience and each visit was followed by a phone call to see if I was leased or not with my service. When I decided to buy a car with more safety equipment, and I was impressed with the Subaru. Because of my positive experience with Larry Miller, ended up with a new Subaru, 2021. Again, because of the professional and personal experience of this dealership, and the accessibility of my service technician, I have had a wonderful and successful experience with Larry Miller. One more reason - in the service area, we were given the cell phone, and department phone numbers of.our techs, which made them more reachable. I miss the yearly “Customer Appreciation “ day, which was a victim of the virus. Thank you to the whole staff at Larry Miller. More

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Courteous quick Able to take my car a day in advance when I picked up the customer service was great very personable with a great smile I picked up the customer service was great very personable with a great smile More

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The best service always fast and very professional and go's out of his way to make sure we our satisfied thank you Fred go's out of his way to make sure we our satisfied thank you Fred More

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Excellent customer service. Quality work completed. Friendly and professional staff. Work completed in timely manner, Dealership was clean. Vehicle was sanitized and cleaned. Thank you. Friendly and professional staff. Work completed in timely manner, Dealership was clean. Vehicle was sanitized and cleaned. Thank you. More

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