Fred Enriquez | Page 2

I purchased my car from Larry Miller this is 2nd time I got horrible service. Before I even knew what was going on I was quoted a 500.00 price for repair. One I am done with my contract I won’t use this got horrible service. Before I even knew what was going on I was quoted a 500.00 price for repair. One I am done with my contract I won’t use this dealership again. More

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If you’re good to them they are good to you RESPECT and PATIENCE will go a long way. Thank-You to all at the service. PATIENCE will go a long way. Thank-You to all at the service. More

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I had turned my car in on Tuesday 2:00 and got it back at the time the advisor said at 5:00 thanks I will be back. the time the advisor said at 5:00 thanks I will be back. More

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The service was very slow however staff was very friendly He kept me informed thx friendly He kept me informed thx More

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Fred at LHM Jeep was awesome! I have a dodge Durango and what’s crazy is that he helped me after LHM Dodge Avondale didn’t. I was a huge fan of LHM Dodge, but after a few good peo I have a dodge Durango and what’s crazy is that he helped me after LHM Dodge Avondale didn’t. I was a huge fan of LHM Dodge, but after a few good people left or changed positions, it lost my business. More

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So helpful the customer service was excellent . Mike gave me a loaner and took care of us . Way to go . Mike gave me a loaner and took care of us . Way to go . More

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Amazing service! This team has me in and out in no time. They serviced my vehicle and provided exceptional work! This team has me in and out in no time. They serviced my vehicle and provided exceptional work! More

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Always take too much time to do oil change with appointment . And besides that dont answer the phone. appointment . And besides that dont answer the phone. More

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I brought my car in to have my uConnect looked at, or hard reset, as the GPS was not working. The last time I brought it in it was 30mins before closing, and the service agent told me it wasn't working hard reset, as the GPS was not working. The last time I brought it in it was 30mins before closing, and the service agent told me it wasn't working because there was a problem with the satellite. This time I brought it in the morning with an appointment. Unfortunately I got the same service agent. He told me there were two days worth of cars waiting to be looked at, and would I want to leave my car there. I asked for a manager. I told the manager this is a 10min job and doesn't even need to go into the garage. They would try to send a software update. Two hours later (I had to take the car because I had another appointment to get to) they told me it was still going through the software update, but if that didn't work I would need a new head unit. It didn't work, so now I'm going to another dealership to get a new radio. The car is 6 years old and needs a new radio??? This dealership has no concern for your inconvenience. I should also mention it took them 4 days to replace my batteries. More

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Bad service from the moment you arrived the guy (Fred) that took my car was not nice at all and didn’t offer me an Uber ride since they never have any loaner cars. Second didn’t let me know my car was rea that took my car was not nice at all and didn’t offer me an Uber ride since they never have any loaner cars. Second didn’t let me know my car was ready the following day I had to call. Later I get a call saying that my car wasn’t under warranty anymore that I had to pay out of pocket. In any of the issues I was offer an apology for the bad service or inconvenience of my time. I had to go in and ask to speak to manager either way I wasn’t offer any solution. More

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