Frank Trotta
Frank Trotta at Rallye BMW
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Frank Trotta | Page 3

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
379 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.7

379 Reviews

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379 Reviews of Frank Trotta

March 18, 2024

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My advisor was amazing for my recent view! I just hope that pour out the old oil before pouring the new oil. More

by skmsny
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Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Mar 18, 2024

Rallye BMW responded

We're glad to know you had an amazing experience with your advisor at Rallye BMW! Rest assured, our team always ensures proper procedures when it comes to vehicle maintenance. Thanks for the review and trust in us!

March 16, 2024

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Excellent service department. I’m hoping to lease a new car soon. BMW’s well represented at Rallye More

by lbel1948
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Recommend Dealer
Yes
Mar 18, 2024

Rallye BMW responded

Thank you for trusting Rallye BMW with your business!

March 14, 2024

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Very happy with the service. Nice environment and helpful employees. Keep up the good work. More

by georgeparissis
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Recommend Dealer
Yes
Mar 14, 2024

Rallye BMW responded

George, it's great to hear you are happy with our service. Thank you for sharing and leaving Rallye BMW a five-star review!

March 11, 2024

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The service was performed as promised and my service representative was very informative and kept me apprised of all the details. More

by APOLPERG
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Recommend Dealer
Yes
Mar 11, 2024

Rallye BMW responded

We're glad to know that you found our service at Rallye BMW informative and reliable. Thanks for sharing your experience, we appreciate it!

February 19, 2024

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Ralley bmw is a good dealer. My experience with them .they are professional and caring .to their clients. And I would recommend other clients to them. I do appreciate. More

by emckallen38
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Williams

Feb 19, 2024

Rallye BMW responded

We're delighted to know you had a positive experience with us at Rallye BMW! Your recommendation means the world to our team. We appreciate your support and look forward to serving any future needs.

February 17, 2024

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Prompt good communication and very Helpful. Easy process highly recommend to a friend Thanks Jen More

by rubes927
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Yes
Feb 19, 2024

Rallye BMW responded

We're delighted to know that you found our communication and process at Rallye BMW helpful. Thanks for recommending us, we appreciate it!

February 15, 2024

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Friendly and professional dealership . I would return and recommend. Tony was great. Even got me my appointment so quick More

by RPOHL0120
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Recommend Dealer
Yes
Feb 16, 2024

Rallye BMW responded

We're delighted to know you had a positive experience with Tony at Rallye BMW! Your recommendation means the world to us. We look forward to assisting you again in the future. Safe travels!

February 07, 2024

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Rallye was ready for my appointment at the scheduled time. The staff was friendly and knowledgeable. The facility was clean and well maintained. They provided me with a great loaner car. The work was co More

by hLSussman
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Recommend Dealer
Yes
Feb 07, 2024

Rallye BMW responded

We're glad to know your appointment went smoothly and you found our staff both friendly and knowledgeable. Thanks for choosing Rallye BMW - drive safely until next time!

February 07, 2024

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Great service, easy to get an appointment, nice waiting area if you choose to wait for your vehicle. More

by aahroncich7316
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Feb 07, 2024

Rallye BMW responded

We're glad to know you found our service at Rallye BMW great and the appointment process smooth! We hope to see you again soon!

February 06, 2024

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Everyone was courteous, my only complaint was my breaks squeaks a lot and for a 2021 X5 with only 12,000 miles on it the breaks should not be make such loud high pitch sound it's embarrassing and annoying, More

by Chris
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Recommend Dealer
Yes
Feb 07, 2024

Rallye BMW responded

Chris, we appreciate your feedback and understand your concern about the brakes on your X5. We'd like to assist you further with this issue - please feel free to reach out to our team at Rallye BMW so we can discuss steps toward a resolution. Chris Blanco - Service Manager - 516-833-4862

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