Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
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Write a Review379 Reviews of Frank Trotta
May 27, 2016
servuce frank was very helpful when i cam e in with the engine light on. gave me a loaner and had the car fixed the next day. Thanks frank was very helpful when i cam e in with the engine light on. gave me a loaner and had the car fixed the next day. Thanks More
May 06, 2016
"Night-N-Day" After receiving very awful unprofessional service from another LI BMW service center, I can truly say the service offered at this facility is top notc After receiving very awful unprofessional service from another LI BMW service center, I can truly say the service offered at this facility is top notch!!! More
Other Employees Tagged: William Fitzgerald-Boutique Coordinator
April 23, 2016
Amazing Staff When trouble arrives in today's busy life, is such a relief to count with this amazing staff to get you in and out without delay and in such a courteo When trouble arrives in today's busy life, is such a relief to count with this amazing staff to get you in and out without delay and in such a courteous way, first time experience with Frank Trotta and I know will be difficult to choose between my regular advisor and him, thumbs up ! More
Other Employees Tagged: Carol Clark-Muniz
April 18, 2016
Exceptional service My M3 was being temperamental and started throwing all types of codes. Frank Trott and the guys in service took their time and found a loose cable was My M3 was being temperamental and started throwing all types of codes. Frank Trott and the guys in service took their time and found a loose cable was the cause. Frank kept me updated on each step and kept the car an extra morning to get a cold start in to double check. The service department prioritize safety and quality of work that they stand behind. More
April 12, 2016
service called monday morning at 630 am told them i had a problem with a tire she put me on hold for a minute came back said bring it right in . got there at called monday morning at 630 am told them i had a problem with a tire she put me on hold for a minute came back said bring it right in . got there at 7am saw frank Trotta spoke to me put me in a loaner and said will take care of your car and would speak to me soon. By 11 o'clock got a call my car was ready. from the minute i pulled into service department everybody was friendly and courtesy would only have rallye bmw service my car. More
March 22, 2016
Ralley BMW It was an excellent experience what I had recently at this dealer .The staff are very curtious and professional .The job they did was excellent ,when It was an excellent experience what I had recently at this dealer .The staff are very curtious and professional .The job they did was excellent ,when I needed a simple further adjustment they very willingly did without any hesitation .My special thanks goes to Frank Trotta . More
October 21, 2015
Completely satisfied - from sales to after-sale service I have now leased three BMWs from Mitch Messling, because he has been one of the best sales advisors I have dealt with. He was honest and upfront, an I have now leased three BMWs from Mitch Messling, because he has been one of the best sales advisors I have dealt with. He was honest and upfront, and gave me the best prices (I did my research) before I even told him what I had in mind, and went the extra mile to make sure my wife and I were happy with our new BMWs. The service department is just as great. Over the last few years, several service advisors have assisted me with various non-routine repairs, they are all very friendly, helpful and knowledgeable. I will continue to go to Rallye for our next new BMWs! More
Other Employees Tagged: Gianni Marini, Mitch Messling
October 21, 2015
Number #1 Truly a pleasure working with the staff of rallye. Especially my sales representative Robert Marchhart. His knowledge and professionalism made the pu Truly a pleasure working with the staff of rallye. Especially my sales representative Robert Marchhart. His knowledge and professionalism made the purchase of both my 3 series and 7 series easy and trouble free. I would definitely recommend my friends, family or anyone looking to purchase their next BMW to contact them without hesitation. More
Other Employees Tagged: Bert Vargas, George Javier, Nick Soldo, Robert Wachsman, Matthew Carlson, Mike Kozlow, Christopher Blanco, Carol Clark-Muniz, David Diaz, Bret Hines, Scott Robinson, Darren Thomsen, Michael Corssen, Adam Romano, Brandon Tibbals , Brian Cano, Michael Casey, James Dagostino, Sheneta Dailey, Richard DeAngelo, James DelVecchio, Peter Diaz, George Kanes, Steve Lagala, Gianni Marini, Mitch Messling, Chris Michaleas, David O’Neill, Shane Pitta, Lawrence Powell, Ryan Schlotter, Joel Sobin, Bill Wagner, Chy Wiggan
February 28, 2015
Great dealership!!!!! Excellent service We just purchased our 2nd BMW from Rallye and our salesperson Mitch was fantastic. He went above and beyond to get us the new X3 we wanted as far as We just purchased our 2nd BMW from Rallye and our salesperson Mitch was fantastic. He went above and beyond to get us the new X3 we wanted as far as colors and options. Everything was ready to go once we came to pick is up and we love the genous service to review all the options the vehicle has. When I bought my 528 a couple of years ago he made the process as easy as possible and spent time to ensure we picked the right car. It was a CPO and 50,000 miles later it's running as smiooth as when I bought it. Frank Trotta is our service advisor and takes great care of us when we come in. Becca john and Jose are also fantastic when checking in for service or getting a loaner care. Everyone is very friendly and knowledgable and I trully feel everyone care about my visit every visit. WE LOVE OUR BMW's and I look forward to my next purchase in a few years. More
Other Employees Tagged: Mitch Messling