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Frank DiCostanzo
Frank DiCostanzo at Colonial Volkswagen of Medford
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Frank DiCostanzo | Page 2

Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.8
384 Reviews
4.8

384 Reviews

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384 Reviews of Frank DiCostanzo

February 22, 2024

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Employee Rating

All around great service appointments kept polite service reps nice clean plant best car around More

by pjlane31
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Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva , Michael Siraco

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Feb 23, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 12, 2024

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Excellent all around. From A to Z. Work was explained Work was completed quickly and efficiently. Thank You More

by AMARTUCCI1905
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Yes

Other Employees Tagged: Frank DaSilva , Michael Siraco

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Feb 12, 2024

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. Frank, Michael, and our team appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 06, 2024

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Great, efficient service! Always keeping me up to date and informed about what they are doing! More

by pannetonm
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Feb 06, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Frank and our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 06, 2024

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Great, professional, service. Was able to get my car in and out rather quickly, without issue. More

by CarFanatic
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Yes
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Feb 06, 2024

Colonial Volkswagen of Medford responded

We are very happy to hear Frank and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 06, 2024

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They addressed my issue and got to the bottom of the noise I was hearing. More

by MAURIEMMA2
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Yes
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Feb 06, 2024

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 06, 2024

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They are so professional and competent and such friendly service! They were fast and their waiting room is amazing! More

by raecon3
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Feb 06, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 02, 2024

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Dropped car off for DRL issue waiting to hear back. Pleasant service team. Nice & easy. More

by CONORDAVISMA
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Yes
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Feb 05, 2024

Colonial Volkswagen of Medford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 02, 2024

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I was very happy with my service, from the moment I drove in to the moment I drove out with my car in better shape. More

by RC
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Yes
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Feb 02, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 02, 2024

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On time, polite, did everything they promised including washing the car. Not very comfortable waiting area though. More

by joanjb
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Yes
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Feb 02, 2024

Colonial Volkswagen of Medford responded

Thank you for your business and this review, Joan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 02, 2024

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Everything went smoothly and I was able to repair and unforeseen problem. I will definitely keep this dealer in mind for my next service. More

by snowboardme
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Yes
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Feb 02, 2024

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

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