Ethan Thompson | Page 2

Ethan Thompson was a delight to work with. I wasn't even sure I would trade that day and I didn't feel pressured to do so. He was very patient! This is my 2nd purchase from this dealership an I wasn't even sure I would trade that day and I didn't feel pressured to do so. He was very patient! This is my 2nd purchase from this dealership and have great service on my 2017 Tacoma. Looking forward to the same quality of service on my 2022 Rav4. More

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Wonderful people to deal with. Ethan is great to work with. Crystal is a asset to the dealership. We have been coming to this dealership for over 20 years. Ethan is great to work with. Crystal is a asset to the dealership. We have been coming to this dealership for over 20 years. More

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Excellent service by Dylon and Ethan! Smooth transaction! We will be back for our next vehicle. Smooth transaction! We will be back for our next vehicle. More

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We had the absolute best customer service ever at Toyota of Cleveland TN. We went in to have our tundra serviced and left with a new Tundra off the show room floor. Not only did we have an awesome sales rep of Cleveland TN. We went in to have our tundra serviced and left with a new Tundra off the show room floor. Not only did we have an awesome sales rep in Ethan Thompson who is a great salesman and just an awesome person We also had a great experience with our finance person Taylor, another awesome guy! Toyota of Cleveland TN has our business for sure. . ss5 stars across the board!!!!! More

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Honestly the best dealership I’ve ever dealt with! I’ve purchased 3 vehicles from here and won’t go anywhere else. Ethan our salesman was great! Very down to earth and honest. Nef our finance guy was I’ve purchased 3 vehicles from here and won’t go anywhere else. Ethan our salesman was great! Very down to earth and honest. Nef our finance guy was great as well. More

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Amazing experience, made my first personal purchase on a car and the staff was super helpful and eager to help and make a personal connection. car and the staff was super helpful and eager to help and make a personal connection. More

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Going to a dealership is never a fun thing to do. You expect to be pressure sold on everything. This was not the case at Cleveland Toyota. Ethan greeted me, offered me a drink/snack and asked how he You expect to be pressure sold on everything. This was not the case at Cleveland Toyota. Ethan greeted me, offered me a drink/snack and asked how he could help. I told him the vehicle I was interested in and we walked out to look at it. He answered all my questions and let me look the car over with a fine tooth comb. Never pressured or rushed me. We took a test drive and went back to talk numbers. I told him what I needed for my trade to make the deal work. They gave me the amount I asked for with no back and forth. Ethan was professional, efficient, friendly and polite. For a young person, he has an outstanding work ethic. The finance manager at first appearance looked imposing (big dude) and I thought, here we go, here’s the up sale. I was wrong, Neftaly was an amazing down to Earth guy that didn’t pressure any aftermarket items I didn’t need or want. We ended up talking about cars and he showed me his baby, a sweet Jeep Gladiator with all the bells and whistles. The internet salesperson, Macy was another professional. She was quick to respond to my initial inquiry and every question after that. She was honest and made sure the vehicle was ready for Ethan and I to look at when I arrived. My only complaint is, I wish you guys were closer to the Alabama- Tennessee state line (ha-ha)! More

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We have purchased 3 vehicles from this dealership in the past year. Stockton Coffee has helped us with each purchase and has gone far and above to make things right. He has been helpful each time and has sh past year. Stockton Coffee has helped us with each purchase and has gone far and above to make things right. He has been helpful each time and has shown much patience with our decision making. Ethan Thompson was our salesman yesterday and was friendly and personable as well. Dylan Tanos assisted in the financial office and was respectful and showed no signs of pressure to sell above what we desired. We always feel taken care of at Toyota of Cleveland! More

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Great staff, helpful and professional. We received excellent care from Ethan, Shane and Crystal. We have already recommended them to family and friends. And we are looking at another ve We received excellent care from Ethan, Shane and Crystal. We have already recommended them to family and friends. And we are looking at another vehicle to purchase from Toyota of Cleveland. More

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The people at Toyota of Cleveland are great! Very helpful and know what they are doing. When the time comes, I would definitely buy another vehicle from them. Thank you!! Very helpful and know what they are doing. When the time comes, I would definitely buy another vehicle from them. Thank you!! More

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