Crystal Thompson
Crystal Thompson at Toyota of Cleveland

Crystal Thompson

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
299 Reviews

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.

5.0

299 Reviews

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Dealership Experience

3 yrs, 7 mos

Industry Experience

19 yrs, 1 mo

Languages Spoken

English English

299 Reviews of Crystal Thompson

April 25, 2024

Dealership Rating
Employee Rating

Everyone there was very friendly. The salesman was a good guy and not pushy like others tend to be. Very nice and clean establishment too. More

by daniel
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cox

Apr 26, 2024

Toyota of Cleveland responded

Daniel, we're glad to know you had a positive experience with our team at Toyota of Cleveland. We always aim for friendly service and a comfortable environment. Thanks for the review!

April 21, 2024

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They were are all genuinely amazing people to work with, and they made sure I got what I wanted. More

by Jake S.
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Purchase Time
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Recommend Dealer
Yes
Apr 22, 2024

Toyota of Cleveland responded

Jake, thank you for trusting Toyota of Cleveland with your business!

April 20, 2024

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Greg Bain is an Amazing employee at Toyota of Cleveland. From beginning to end EXCEPTIONAL CUSTOMER SERVICE!! More

by Jinathompson51
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain

Apr 22, 2024

Toyota of Cleveland responded

We're delighted to know that you had an exceptional experience with Greg & the team here at Toyota of Cleveland. Thanks for the wonderful review!

April 20, 2024

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Great experience. Mike Burr done an amazing job listening to my needs and finding me the perfect car! More

by Ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Burr

Apr 22, 2024

Toyota of Cleveland responded

Ashley, we're so glad to know that Mike was able to help you find the perfect car at Toyota of Cleveland. Thanks for sharing your great experience with us!

April 16, 2024

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I was happy with my experience and the people who i worked with were friendly and considerate. More

by Ben
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Recommend Dealer
Yes
Apr 17, 2024

Toyota of Cleveland responded

Thank you for coming to Toyota of Cleveland, Ben! We hope to assist you again!

April 15, 2024

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My experience with Tyler Gibson was fantastic. He was attentive and knew his product. Overall it was a great procedure. More

by bobbi3862
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Gibson

Apr 16, 2024

Toyota of Cleveland responded

We're glad to know that Tyler provided you with such a fantastic experience at Toyota of Cleveland. Thanks for the positive feedback and we hope to see you again soon!

April 08, 2024

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I have had nothing but a positive experience every time I have visited Toyota of Cleveland. Salespeople listen to your expectations in a vehicle and are not at all pushy. Demetrius was especially helpful in More

by Lisa
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Durbin, Kenny Jones , Demetrius Beasley

Apr 08, 2024

Toyota of Cleveland responded

Lisa, we're so glad to know you've had positive experiences with us at Toyota of Cleveland. It's great that Demetrius and Crystal were able to assist in finding the right vehicle for you! We appreciate your kind words and look forward to seeing you again soon.

April 01, 2024

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Great experience buying a car. Drove one but it wasn’t exactly what I wanted. Told Austin and he had exactly what I wanted coming in within 3 weeks. It came in less then a week lat More

by wtjacques
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stockton Coffey, Austin Calfee

Apr 02, 2024

Toyota of Cleveland responded

We're glad to know that Austin and our team at Toyota of Cleveland were able to help you find the perfect Grand Highlander! We appreciate your business and look forward to assisting with your wife's car soon!

March 29, 2024

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Toyota of Cleveland helped me get into an amazing used vehicle that was a major upgrade for me. The staff is very helpful. Tyler Gibson helped provide me an awesome experience, and took diligent care in m More

by lancetheisen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Gibson

Mar 29, 2024

Toyota of Cleveland responded

Lance, it's great to know that Tyler and Crystal were able to assist you in finding an amazing used vehicle at Toyota of Cleveland. We appreciate your recommendation! Enjoy the new ride!

March 28, 2024

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Employee Rating

12years since our last vehicle purchase. So much has changed in these new cars. In the past buying a new car has always been a battle. Not this time. Everyone we delt with was respectful, co More

by Jetgrand4751
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stockton Coffey, Nathan Walker , Katie Baker

Mar 28, 2024

Toyota of Cleveland responded

We're delighted to know that your experience with us at Toyota of Cleveland was a positive one after 12 years! It's great to see our team, especially Nathan and Crystal, were able to assist you effectively. We appreciate the recommendation and look forward to serving any future needs you may have. Safe travels in your new car!

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