Shane DeFoor
Shane DeFoor at Toyota of Cleveland

Shane DeFoor

Sales Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
312 Reviews
5.0

312 Reviews

Write a Review

Dealership Experience

6 yrs, 3 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

312 Reviews of Shane DeFoor

April 16, 2024

Dealership Rating
Employee Rating

I was happy with my experience and the people who i worked with were friendly and considerate. More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2024

Toyota of Cleveland responded

Thank you for coming to Toyota of Cleveland, Ben! We hope to assist you again!

April 13, 2024

Dealership Rating
Employee Rating

THE MOST KNOWLEDGEABLE AND FRIENDLY PLACE I HAVE EVER BEEN. FROM THE SALES REP TO THE FINANCE DEPTMENT IT WAS SUPER More

by egmc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Covington, Kenny Jones

Apr 15, 2024

Toyota of Cleveland responded

We're delighted to know you had a great experience with our sales and finance teams at Toyota of Cleveland! Thank you for choosing us! We'll see you next time. Safe travels!

April 06, 2024

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Alfred helped my MayMay purchase a 2022 RAV4. He was knowledgeable and catered to her needs. More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 08, 2024

Toyota of Cleveland responded

Hi Debbie! Thank you for leaving us this five-star review and kind words about Alfred from our sales team at Toyota of Cleveland! We'll see you next time! Safe travels in your 2022 Toyota RAV4!

April 06, 2024

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My wife and I initially came to the dealership just to test a few other cars out and to help find out the ideal car that she would want. Once we got onto the lot Mike was extremely nice and helped find us More

by Philipwaldrop9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Mike Burr

Apr 08, 2024

Toyota of Cleveland responded

Philip, it's great to know that Mike and our team at Toyota of Cleveland were able to help you find the perfect car within your budget. Thank you for trusting us with your business! Enjoy the new ride!

March 28, 2024

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Toyota of Cleveland was great. Noah and the team there took amazing care of us. We went to look to come back the next day, but they took care of us evening. They were great. We had More

by rebecca9151988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Toyota of Cleveland responded

Rebecca, we're so glad to know that Noah and the team at Toyota of Cleveland provided you with such a positive experience! Thanks for sharing your review.

March 28, 2024

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Everyone that helped me was very professional and personable. The salesman, Logan Maddox, took lots of time making sure that I got the vehicle that I wanted. More

by chicks182
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Logan Maddox

Mar 29, 2024

Toyota of Cleveland responded

We're glad to know that our team, especially Logan Maddox, was able to assist you in finding the perfect vehicle at Toyota of Cleveland. Thanks for sharing your positive experience with us!

March 24, 2024

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Employee Rating

Kenny, Shane , and Justice made my first time car buying process a breeze. I cannot thank them enough for all they did to get me in my dream car. They were informative, helpful, and very down to earth guys. More

by Cleo Gann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, Kenny Jones

Mar 26, 2024

Toyota of Cleveland responded

Cleo, thank you so much for trusting Toyota of Cleveland with your first vehicle purchase! We're thrilled to hear that Kenny, Shane & Justice made the experience a great one and we hope you're enjoying your dream car. Please don't hesitate to reach out if there's anything else we can do for you!

March 14, 2024

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Very helpful, friendly and fast at getting approval and paperwork. Crystal Thompson got me the best interest rate and Austin Owen was excellent to deal with. Not at all pushy. Helped far beyond the sale by More

by victoriaross52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Owen, Crystal Thompson

Mar 15, 2024

Toyota of Cleveland responded

Hi Victoria! We're delighted to know that our team at Toyota of Cleveland provided you with a wonderful car buying experience! It's great to see how Crystal, Austin, and Shane went above and beyond for you. We appreciate your kind words - enjoy your ride!

March 13, 2024

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Employee Rating

Excellent people to work with! !!! Just tell them your automobile needs and they will fulfill. Ask for Tyler he is great. Out of a 1-10 rating he is a 15!!!! More

by rodneytrentham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Gibson

Mar 13, 2024

Toyota of Cleveland responded

Rodney, we're delighted to know that Tyler and our team at Toyota of Cleveland were able to meet your automobile needs. Thanks for the high praise!

March 06, 2024

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Employee Rating

Very kind and patient with me. I also feel as though I received a great deal .He was very personable. I would recommend him to any one looking for a Toyota. More

by Sama4104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Julien Allinder

Mar 07, 2024

Toyota of Cleveland responded

It's wonderful to know you felt well taken care of at Toyota of Cleveland. We appreciate your recommendation and we're here for any future needs!

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