Ethan Su
Ethan Su at Longo Toyota
Refer Me

Ethan Su | Page 3

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.4
32 Reviews

I enjoy playing basketball, tennis and hitting the gym on my spare time.

Dealership Experience

6 yrs, 2 mos

Industry Experience

9 yrs, 3 mos

Languages Spoken

English English

Mandarin Mandarin

4.4

32 Reviews

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32 Reviews of Ethan Su

December 31, 2021

Dealership Rating
Employee Rating

Prompt service upon arrival. The staffs were very professional and I was informed about what types of works were being done on my truck! More

by layan626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2021

Longo Toyota responded

We're honored to serve you - Team Longo

December 04, 2021

Dealership Rating
Employee Rating

Great service Ethan really helped me out and kept his word I will definitely bring my car back for service and pick him More

by Independent241
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 06, 2021

Longo Toyota responded

We're honored to serve you and we wish you the Merriest of Holidays - Hurry back - Team Longo

December 01, 2021

Dealership Rating
Employee Rating

Good service for me! I am so happy! For that ! I on time back home! More

by Xiao ling guo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2021

Longo Toyota responded

We're honored to serve you and please have the Merriest of Holidays - Team Longo

November 07, 2021

Dealership Rating
Employee Rating

Longo Toyota I am here for the first time to repair and do maintenance. It was also introduced by a friend. Ethan Su received me and the service was warm and friendly 👍! To fully understand the process More

by Andy Hao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 08, 2021

Longo Toyota responded

We're honored to serve you Mr. Hao and delighted to read of the caring attention provided by Ethan. He's certainly one of the many reasons why Longo is Longo - Make it a great day and hurry back - Team Longo

September 25, 2021

Dealership Rating
Employee Rating

Ethan Su was extremely knowledgeable and courteous.He Ethan Su was extremely knowledgeable and courteous. He put my mind at ease regarding the solving of my car’s problem. The service department fixed t More

by cccpnch@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala

Sep 27, 2021

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota | Ethan with your servicing needs and we're honored to serve you. Hurry back - Team Longo

September 06, 2021

Dealership Rating
Employee Rating

I came for oil change and also to fix hazard switch relay that is not working. I even bought switch for $70 from Longo before service. In addition check engine light was on and TSC light on. For this they More

by Locqduong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 08, 2021

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and would like to take this opportunity to apologize. Although service maintenance and repairs are unexpected, it's something every car owner goes through. The cost of the electrical diagnosis we charge is very competitive to any of the SOCAL Toyota dealerships. We appreciate the time you've taken to speak with Ethan about this matter and the additional services that were render (brake light bulb). If you have any further questions, please do not hesitate to contact Ethan at: D: (626) 603-0537 Email: Ethan.Su@LongoToyota.com

July 04, 2021

Dealership Rating
Employee Rating

I think Toyota care package is good deal. Check-in process is easy. Plenty of waiting area for customers and it's clean with amenities. More

by Happy June
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 06, 2021

Longo Toyota responded

Thank you Happy June for your trust in our dealership - Hurry back - Team Longo

May 22, 2021

Dealership Rating
Employee Rating

5 star customer service.Always they have a smile and 5 star customer service. Always they have a smile and friendly look. They always wash my car. I will always take care of you. Great place to go. More

by Moosecola28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2021

Longo Toyota responded

Thank you for the shout out on DealerRater and delighted to read of the caring attention Ethan and Longo Toyota provided during your service. Have a great day and hurry back - Team Longo

May 20, 2021

Dealership Rating
Employee Rating

I can always count on Longo to service my car appropriately and in a timely manner. Ethan, who helped me, was the person who helped me today and he was excellent.When he called later to explain s More

by karenklink94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Unfortunately I did not note the names of the person who helped give me a shuttle service and the person in billing. Both are excellent.

May 21, 2021

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota to handle your servicing needs. Please have a great weekend and hurry back Team Longo

March 10, 2021

Dealership Rating
Employee Rating

Longo is always professional and efficient. The entire staff goes the extra length to be friendly and helpful. The price today was shockingly high, but maybe I’m still living in the dinosaur era about tha More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 10, 2021

Longo Toyota responded

Hi Ron - We appreciate your shout out on DealerRater and your feedback about our servicing prices. We're always taking are guests voices into consideration and again, thankful that you've shared yours. Please make sure the next time you're in that you sign-up for our program called "Longo Rewards" also, if your services are not at a discounted price and you're a AAA member, we can offer that incentive as well at your next visit. Thank you again for your time - Team Longo

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