Dealership Experience
19 yrs, 8 mos
Industry Experience
19 yrs, 8 mos
Specialties & Trainings
Toyota Certified Service Specialist
63 Reviews
Write a Review63 Reviews of Alex Ayala
April 06, 2024
Went for a warranty repair, issue was reproduced with master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that mornin master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that morning to confirm before heading out to the dealership. Did not get a response. Showed up to dealership and Alex was just chatting away and didn’t even remember our conversation nor that he had asked I returned that day. Made me waste a trip because parts appear to be backordered and I don’t expect him to be on top of this matter at all. More
Other Employees Tagged: Danny Guerrero , David Lee
April 04, 2024
I brought my car in for a maintenance check it was already due for one. Everything went okay the only reason I am giving a 3 out 5 is because they didn’t tell me anything about my car when it was done already due for one. Everything went okay the only reason I am giving a 3 out 5 is because they didn’t tell me anything about my car when it was done. I got my report but wasn’t explained why a certain part of my car failed, recommendations for my car etc… More
February 26, 2024
Brought my car in for service and they were able to finish my car quickly. finish my car quickly. More
Other Employees Tagged: Sam Halawi
February 13, 2024
I’ve been going to Longo Toyota since 2019. Bought my RAV4 there and their customer service is top-notch. They try their best to keep prices low during all my maintenance appointments. They als Bought my RAV4 there and their customer service is top-notch. They try their best to keep prices low during all my maintenance appointments. They also offer great value packs for maintenance after Toyota Care is expired. Highly recommend! More
Other Employees Tagged: Biagio Galiota, Danny Guerrero , Agustin Jauregui
January 28, 2024
Excelente servicio,las personas que te atienden excelentes,tenemos mas 15 años con Longo Toyota 4 carros comprados en este diler. excelentes,tenemos mas 15 años con Longo Toyota 4 carros comprados en este diler. More
Other Employees Tagged: Alex Leyva
January 20, 2024
Longo is the only place I take my vehicle for service. They are professional, courteous, communicative and do excellent work! They are professional, courteous, communicative and do excellent work! More
Other Employees Tagged: Paul LeBlanc
August 07, 2023
Without an appointment, the Longo team helped me out with no problem, and fixed my vehicle issue in a few hours. Also, the complimentary shuttle service was a great first time experience for me. Comfortabl no problem, and fixed my vehicle issue in a few hours. Also, the complimentary shuttle service was a great first time experience for me. Comfortable and a very nice driver. More
Other Employees Tagged: Shuttle and customer service