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Alex Ayala

Overview Reviews (63) Inventory (838)

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Alex Ayala

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Alex Ayala | Page 2

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Hometown is Baldwin Park and I enjoy the auto industry.

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4.5

63 Reviews

Hometown is Baldwin Park and I enjoy the auto industry.

Overview Reviews (63) Inventory (838)

Dealership Experience

19 yrs, 8 mos

Industry Experience

19 yrs, 8 mos

Specialties & Trainings

Toyota Certified Service Specialist

4.5

63 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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63 Reviews of Alex Ayala

July 21, 2023

Dealership Rating

Employee Rating

Great service, helpful employees and pleasant customer facilities. Long-time customer, wouldn't go anywhere else facilities. Long-time customer, wouldn't go anywhere else More

by arcadian

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Albert Lopez

Helpful 0

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Jul 21, 2023 -

Longo Toyota responded

We're honored to serve you for so many years - Team Longo Toyota

July 14, 2023

Dealership Rating

Employee Rating

Friendly & knowledgeable advisor, thank you Alex Ayala! Just pricing a little high even with discount. Just pricing a little high even with discount. More

by Valmoite

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jul 17, 2023 -

Longo Toyota responded

Thank you for stopping by Longo Toyota Svc Dept and happy Alex was able to take wonderful care of you. As far as pricing, Longo price checks other Toyota dealership within our primary marketing area every year and we're very competitive when it come to cost for service maint and repairs.

June 02, 2023

Dealership Rating

Employee Rating

Reasonable prices, clean, and good service advisors. Starbucks coffee shop, Subway and Enterprise rental car are all in the dealership, convenience. Starbucks coffee shop, Subway and Enterprise rental car are all in the dealership, convenience. More

by ryerye618

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 02, 2023 -

Longo Toyota responded

We're happy to read that all our amenities, @ Longo Toyota were of comfort and added enjoyment, while your vehicle was in service.

May 08, 2023

Dealership Rating

Employee Rating

Alex was a friendly and helpful service representative. My vehicle was handled very professionally with all the issues. Awesome place to spend some times at as well. My vehicle was handled very professionally with all the issues. Awesome place to spend some times at as well. More

by Rudy L

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 08, 2023 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota and make sure you hurry back

November 09, 2022

Dealership Rating

Employee Rating

I was so extremely upset with the grease marks from the mechanic left in the interior. mechanic left in the interior. More

by tonyesperi66

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Albert Lopez

Helpful 0

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Nov 09, 2022 -

Longo Toyota responded

Good Morning - Did you have a chance to speak with a service manager on duty on this day?

Nov 09, 2022 -

tonyesperi66 responded

Yes.

September 25, 2022

Dealership Rating

Employee Rating

Alex Ayala and Nolie are the Greatest and Most Honest Advisors. I am so grateful for that! Advisors. I am so grateful for that! More

by Sotothegreat

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Sep 26, 2022 -

Longo Toyota responded

Thank you for the smile - Team Longo

Sep 26, 2022 -

Sotothegreat responded

Thank you Longo Toyota for treating me and my older sister like family. We have bought Toyotas since the 1969. My very first car was a 1969 Toyota Corona. Hats off to one of your most Honest advisors: Mr. Alex Ayala .

September 13, 2022

Dealership Rating

Employee Rating

Longo Toyota is getting more better every time and excellence and doing a good good! excellence and doing a good good! More

by Turo5447

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Sep 13, 2022 -

Longo Toyota responded

Thank you for the 5-Star rating about your service visit to Longo Toyota

August 09, 2022

Dealership Rating

Employee Rating

Excellent service and Alex Ayala good customer service he explained everything about my Camry thank you explained everything about my Camry thank you More

by Liliana1893

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Aug 10, 2022 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota to handle your auto care needs.

August 05, 2022

Dealership Rating

Employee Rating

Always prompt, efficient, personable and respectful. I have been coming here to get my car serviced since 2003. I have been coming here to get my car serviced since 2003. More

by sushimaru

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 05, 2022 -

Longo Toyota responded

THANK YOU for being the most important part of our business and here's to many more years - Team Longo

July 30, 2022

Dealership Rating

Employee Rating

The experience was great. The service advisor communicated efficiently and timely. I will definitely bring my truck back The service advisor communicated efficiently and timely. I will definitely bring my truck back More

by Anelmarygomez

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 01, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota Svc Dept with you auto care needs. Make it a great day and hurry back!

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Alex Ayala | Page 2

Service Consultant

Longo Toyota

63 Reviews of Alex Ayala

Dealership Inventory (838 Vehicles)

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